Hotel Marroad Karuizawa

–Great location - show map
+37 photos
Scored 8.1
Rated very good

Staff

9.1

Located a 10-minute walk from JR Karuizawa Station in the highland resort area, Hotel Marroad Karuizawa provides spacious guestrooms with a relaxing ambiance. Free pick-up services are offered from the station, and Wi-Fi is available for free in the lobby. Free parking is also provided. Each room is fitted with a flat-screen TV with satellite channels, a fridge and an private bathroom. An electric kettle and tea bags are included. Some rooms come with a tatami (woven-straw) flooring area where guests can relax with seating cushions. While staying at Karuizawa Marroad Hotel, guests can request in-room massages, or enjoy playing tennis on the court. Bicycles can be rented from the property. The hotel is a 15-minute walk from Karuizawa Prince Shopping Plaza outlet mall, and a 20-minute walk from old Karuizawa district. Karuizawa Prince Hotel Ski Resort can be reached within a 10-minute drive. Lumière restaurant serves sophisticated French dishes, while Symphony café offers light meals and refreshments. Fontaine bar features a large fireplace and wide selection of drinks.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Free Wifi
  • Restaurant
  • Room service
  • Bar
  • Breakfast

Property highlights

  • Top Location: Highly rated by recent guests (8.5)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

  • Free private parking available at the hotel

  • Ski-to-door

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
2 twin beds
5 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Maybelle
United States United States
“Breakfast staff were very accommodating and attentive to our needs”
Ericka
Singapore Singapore
“The hotel offers a convenient free shuttle service to and from Karuizawa Station between 9:00 AM and 6:00 PM, which is a quick 7–10 minute drive. The rooms are consistently clean and spacious, and the staffs are friendly and welcoming.”
Christopher
United States United States
“Hotel Marroad Kariuzawa was very comfortable and tranquil. The hospitality was as usual for a Japanese hotel: outstanding. Japanese breakfast was excellent. The location was also said excellent. A short walk to the train station and to the...”
Peter
Australia Australia
“Quiet, residential location. But very close to the station and centre of the town. Large, comfortable rooms. Large bathrooms with plentiful hot water. Staff were excellent and very helpful. Japanese breakfast was plentiful and excellent. Breakfast...”
太田
Japan Japan
“家族でスキーに行きました。駅、スキー場に近く送迎をして頂けてとても助かりました。また、スキーレンタル店がホテルに出張開設されているので、借りるときも、返却の際もスキー場でのレンタル大行列に並ばずに済み、大変快適でした。ホテルの方の対応もとても親切丁寧で良かったです。”
Miul
Hong Kong Hong Kong
“～酒店位於寧靜的地段，提供接駁巴士到JR車站，只是幾分鐘的路程，相當方便。 ～ 我們駕車前來，酒店設有停車場免費泊位，很貼心。 ～ 酒店大堂及入住辦理櫃枱設於二樓，而沒有電梯或自動樓梯的關係，我們自行把行李搬上，如果行李太多的話，相信有點麻煩。需要找酒店員工幫忙。 ～ 步入酒店午後會聞到陣陣香味，因為它們用的產品是有香薰成分，令人很放鬆很舒服。 ～ 酒店內有一間高級餐廳，有落地玻璃，提供西日式/fusion...”
Takami
Japan Japan
“お部屋が広くて清潔でした。 朝食は品数は多くないがひとつひとつがとても美味しかったです。クロワッサンもサクサクでした。 スキーのレンタルサービスがあり、コストダウン出来ました。レンタルの担当の方もとても親切で気持ちの良い方々でした。”
祥子
Japan Japan
“とても清潔でした。お部屋は広いし、清掃が行き届いてる感じがしました。 お食事は、どれも美味しくて、とても満足です。”
Yamamaru
Japan Japan
“他に客がなくてスタッフ完全対応の静かで綺麗で美味しい朝食となりました。席に案内して椅子を引いてくれる丁寧な仕事でした、残念ながら妻は判らず向かいの窓を背にする席に座りました。フロントの女性も丁寧です、部屋まで案内して、部屋の説明をしてくれました☆チップは要らないと言うと思ったので渡しませんでした、ごめんなさい。”
Daniel
Switzerland Switzerland
“Das Zimmer war sehr gross. Das Hotel war vom Bahnhof bequem erreichbar. Am Abreisetag hatte es einwenig geregnet, so wurde ich mit dem Hotelbus zum Bahnhof gefahren.”

Hotel area info

Restaurants

1 Restaurant On Site
ルミエール
  • Cuisine
    Japanese • European

Amenities of Hotel Marroad Karuizawa

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Free Wifi
  • Restaurant
  • Room service
  • Bar
  • Breakfast

House rules

Hotel Marroad Karuizawa takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
¥2,000 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUCUnionPay credit cardCash

The fine print

Must-know information for guests at this property

If guests wish to use a baby cot, please contact the hotel in advance to reserve one.

To use the property's free shuttle, call upon arrival at Karuizawa Station. Contact details can be found on the booking confirmation.

If guests wish to have dinner at the property, a reservation must be made by 16:00.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Marroad Karuizawa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Marroad Karuizawa