NASPA New Otani

–Great location - show map
+52 photos
Scored 8.4
Rated very good

Staff

8.9

Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The private bathroom includes a bathtub, slippers and amenities. The hotel is 1.2 mi from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free Wifi
  • Fitness center
  • 3 restaurants
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Buffet

  • Free private parking available at the hotel

  • Ski-to-door

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
5 futon beds
2 twin beds
and
3 futon beds
9 futon beds
6 futon beds
4 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Stephen
Japan Japan
“Everything! Starting with the 5 minute hotel shuttle bus ride from the train station everything was exceptional for me. The staff especially Ms. Nakabayashi were terrific. I stayed in the very spacious and super clean junior suite and loved the...”
Fabio
Japan Japan
“Big hotel with Onsen, Half board option and friendly staff”
Jane
Australia Australia
“This resort is brilliant for location, access to the ski fields and shuttle bus into town.”
Hsin-ying
United States United States
“The shuttle is so convenient and the hotel's lobby, rooms , and all facilities are all great!”
Jenessa
United States United States
“When it is bad weather, you have everything you need. They rotate food items at meals so you don’t get bored too. Lots of activities for kids it seemed. Also have a ski locker during your stay and in my case the booking came with a lift...”
Yuan
China China
“Ski in and out hotel. Shuttle bus to station which is with lot’s of restaurants and shops. Rooms are clean and comfortable, large space seldom seen in Japan.”
Claire
Thailand Thailand
“Large comfortable room. Excellent views. Friendly staff and great free shuttle bus to and from train station in village”
Leung
China China
“The room was spacious. Buffet breakfast has a lot of selection.”
Glenn
Australia Australia
“Very friendly and efficient staff . Great location”
Lauren
Australia Australia
“Great location. Large rooms. Great option for ski in/out. Ability to hire ski equipment and access to lessons onsite.”

Hotel area info

Restaurants

3 Restaurants On Site
O Dining Buffet restaurant
  • Open for
    Breakfast • Dinner
FONTANA Continental restaurant
  • Open for
    Dinner
Senbazuru Japanese restaurant
  • Open for
    Dinner

Amenities of NASPA New Otani

Great facilities! Review score, 8.8

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free Wifi
  • Fitness center
  • 3 restaurants
  • Bar

House rules

NASPA New Otani takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:30 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Only skiing is is possible at the property. Snowboarding is not possible.

Renovation work of the property will be carried out from 11/05/26 to 30/11/26.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about NASPA New Otani