The AirHost Customer Support Team is here to help ensure you have a great stay. If you have any questions, please feel free to contact us by phone or message. AirHost Inc., is a company founded in 2015 that offers 'AirHost HMS,' an all-in-one lodging management system for the hospitality industry, and 'AirHost ONE,' an app for guests that provides speedy check-in and enhanced services. With the mission of 'changing the future of travel through Tourism DX,' the company aims to provide the best solutions to support a new era of lodging experiences.

Opening in June 2026 Nestled in a peaceful natural setting, SPAHA KitaKaruizawa is a private log villa designed for families and couples seeking relaxation and tranquility. Surrounded by forests and beautiful seasonal scenery, this private retreat offers a chance to slow down and reconnect with nature. Breathe in the fresh mountain air, listen to the birds singing, and enjoy the gentle sounds of the wind moving through the trees. ＊No air conditioning or elevator. ＊Support is available in both Japanese and English. During your stay, you are welcome to enjoy complimentary Shunly Skin Care products. Developed by skincare specialist Shunly McQuarrie, these products are designed to provide a simple and refreshing skincare experience. Please note：The property is located in a quiet villa community where some residents live year-round. To respect our neighbors, please refrain from loud conversations, music, or other noisy activities after 9:00 PM. As the property is surrounded by nature, insects may occasionally be present depending on the season and weather conditions, despite our preventive measures. ＊After your reservation is confirmed, we will send you a pre-check-in form URL. Please complete 100% of the guest information for all guests by the check-in date. Guests living overseas are also required to upload a photo of their passport as required by Japanese law. 【Accommodation】 A private two-story house for your exclusive use. Layout: 2LDK (77 m²) Facilities: Bathroom, toilet, kitchen space Free parking for up to 2 vehicles (space suitable for 1 standard-size car and 1 small car). 【Sleeping arrangements】 1F Bedroom 1：1 Double bed Bedroom 2 ：4 Futon (Japanese mattress) ※Bedding will be prepared according to the number of guests in the reservation. ＊The second floor is not accessible to guests. ＊The ladder leading to the second floor is locked and cannot be used. ＊For streaming services (such as Netflix and Amazon Prime), guests must use their own accounts.

Convenience store・Supermarket：5-15 min by car Restaurants：5-15 min by car Laundromat：1-5 min by car Emergency hospital: About 30 min by car 【Access】 About 40 min by car from Karuizawa Station (Hokuriku Shinkansen) About 40 min by car from Naka-Karuizawa Station (Shinano Railway Line) About 2 hours by car from Shinshu Matsumoto Airport