Novotel Queenstown Lakeside

–Excellent location – show map
+100 photos
Scored 7.9
Rated good

Excellent location!

9.6
  • Mountain view
  • Garden
  • Free Wifi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities. Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV. Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge. 24-hour room service is available. There is a concierge service which can organize transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona. Elements Restaurant features local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Novotel
Hotel chain/brand
Novotel

Property highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.6

Breakfast Info

Continental, Full English/Irish, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 king bed
1 king bed
2 full beds
1 queen bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Holly
Australia Australia
“room was well located, great options for places to work. very busy location”
Anthony
Australia Australia
“The staff ere excellent. Particular mention to Vinesh (Customer Service Manger) who went above and beyond, providing exceptional service to both my wife and I. Also to Joshua who was friendly, helpful and proactive in his service.”
Pia
Philippines Philippines
“The location was very near the shopping centre! The room was clean and the staff were courteous!”
Liz
Australia Australia
“Location was perfect. Within walking distance to everything. Bed was amazingly comfy :)”
Rhema
New Zealand New Zealand
“Novotel Hotel is absolutely fantastic—right in front of the lake with beautiful views, and just a short walk alongside the shops, cafés, and restaurants in the heart of Queenstown. Everything was within easy walking distance, which made traveling...”
Head1304
Australia Australia
“Great location, close enough to all, but not right in the middle of the crowds.”
Rukshi
New Zealand New Zealand
“Amazing staff. I was treated better than I’ve ever been treated. They were friendly and helpful. I loved the location. It’s the only hotel on that side of the water that is right on the lake. I wouldn’t stay anywhere else when visiting...”
Roger
United States United States
“Location and parking availability plus the buffet breakfast.”
Bonnie
United States United States
“Location on the lake—walkable to restaurants & activities. A/C. Friendly staff.”
Kim
United States United States
“In the heart of the Queenstown town center. Close walk to the lake, shops and restaurants”

Hotel area info

Restaurants

1 Restaurant On Site
Elements
  • Cuisine
    Local
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Gluten-free

Amenities of Novotel Queenstown Lakeside

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Novotel Queenstown Lakeside takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBEftpos Cash is not accepted

The fine print

Must-know information for guests at this property

If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in.

Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival.

Please note, there is a 2% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Queenstown Lakeside of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Novotel Queenstown Lakeside