Sofitel Queenstown Hotel & Spa

–Excellent location – show map
+183 photos
Scored 8.5
Rated very good

Excellent location!

9.6
  • Kitchen
  • City view
  • Washing machine
  • Wifi in all areas
  • Terrace
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodations with a blend of French luxury and art de viver. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws. Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavorsome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting. For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments. Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking
  • Wifi in all areas
  • Non-smoking rooms
  • Spa and wellness center
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • Bar
Sofitel
Hotel chain/brand
Sofitel

Property highlights

  • Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, American, Buffet, Breakfast to go

Availability

Select dates to see this property's availability and prices

Select occupancy
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Alana
Australia Australia
“Extremely comfortable, clean, and the service was brilliant”
Elizabeth
United States United States
“The entire staff was exceptional- professional, informative, kind, & always placing the guest needs as a priority. Big shout out to the front desk, the always welcoming breakfast staff who made the start of the day so pleasant and the lovely staff...”
Chensi
Australia Australia
“The staff members are very friendly and helpful. Great location, close to everything. They also provide the popular and hard to find Windy Ridge Farm milk.”
David
United States United States
“Clean and modern hotel. Great breakfast. Friendly staff. Fantastic location downtown. 2 minute walk to gondola, shops, restaurants. Famous Fergburger right around the corner.”
Fahad
Australia Australia
“Location was excellent, right in the center of the city. Cleanliness was spot on. Friendly staff”
Karen
Australia Australia
“The staff were absolutely amazing from the moment we walked into when we left. They are more than happy to assist and always say Bonjour when you see them :) Room was awesome, club lounge was excellent - CANNOT WAIT TO STAY HERE AGAIN!!!!”
George
United States United States
“Staff was friendly, helped us book attractions and the location was amazing”
Norminda
Australia Australia
“Location is everything. Cosy room and heated floors in the toilet and bath. I love the idea that you can refill your water bottle and they don't like single use plastic.”
Kathleen
Australia Australia
“Exceptional staff - probably the best encountered anywhere in the world. Fantastic location, wonderful food, room size was huge, quality furniture and fittings. A really exceptional experience and cannot recommend highly enough”
Mark
Australia Australia
“Staff were friendly,breakfast was great,we arrived a little early but we're able to check in which was great,location was perfect! Would definitely stay again”

Hotel area info

Restaurants

2 Restaurants On Site
Left Bank Cafe
  • Cuisine
    European
  • Open for
    Breakfast • Brunch
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian
Le Petit Salon
  • Cuisine
    Local
  • Open for
    Dinner
  • Ambience
    Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Sofitel Queenstown Hotel & Spa

Great facilities! Review score, 8.8

Most popular amenities

  • Parking
  • Wifi in all areas
  • Non-smoking rooms
  • Spa and wellness center
  • Fitness center
  • 2 restaurants
  • Facilities for disabled guests
  • Room service
  • Bar

House rules

Sofitel Queenstown Hotel & Spa takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note a refundable credit card or cash pre-authorization of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodations.

If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in. Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival.

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sofitel Queenstown Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sofitel Queenstown Hotel & Spa