Mercure Queenstown Resort

–Great location - show map
+146 photos
Scored 7.9
Rated good

Staff

8.7
  • Mountain view
  • Garden
  • Swimming pool
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
2 queen beds
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Prasadini
New Zealand New Zealand
“Great location and good value for money. The complimentary sauna facility was a nice bonus and made the stay even more enjoyable.”
Angela
Australia Australia
“Loved the view from bar & dining room and the food. Loved the great service.”
Geri
United States United States
“Best part was the beautiful lounge with view of the lake, staff was very attentive, hot tubs were great too”
Sajal
Australia Australia
“Best value for money with amazing room view of Lake Wakatipu and good service”
Jess
New Zealand New Zealand
“Breakfast was great and so good having free for kids we loved it”
Maggie
New Zealand New Zealand
“The room was with a garden view ( actually pool view ), so it was great. The room was also quite big, I believe was supposed to have been for triple sharing but the other bed was removed, this having more space in the room.”
Kay
New Zealand New Zealand
“We were very happy with our room which was spacious and comfortable. The view from our room over the lake and mountains was amazing! The location with the pine forest backdrop was very atmospheric!”
Tyler
New Zealand New Zealand
“Everyone was super lovely, great views from our room, and buffet breakfast was amazing”
Jiao
Australia Australia
“The staff there are quite friendly and helpful. The location is quite good, close to town but quiet at night. Amazing lake view !”
Zara
Australia Australia
“Such a clean hospitable space with the most amazing views of the lake. The room we booked was so spacious and felt clean. Would definitely stay here again the next time we come to Queenstown.”

Hotel area info

Restaurants

2 Restaurants On Site
SOUTH EATERY
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
RISES
  • Cuisine
    International
  • Ambience
    Family-friendly • Modern

Amenities of Mercure Queenstown Resort

Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Mercure Queenstown Resort takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about $117. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 65 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 65 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Queenstown Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Queenstown Resort