Please present the same credit card used to guarantee your booking when checking in or paying at the property. Please note that the property may contact the cardholder for verification purposes.

Children under 12 can stay free of charge when using existing bedding.

Breakfast is available for an additional charge:

- Adult: SGD 47.96 per meal

- Child aged 6–12 years: SGD 23.98 per meal

For bookings made under the Signature Executive Room - Family Room with Sofa Bed:

- Sofa Bed: 200cm (L) x 104cm (W)

- Sofa bed can accommodate either 1 adult or 1 child.

You have policy exceptions for group reservations of more than 10 rooms.

For bookings made under the Lifestyle Premier King – Family Room with Sofa Bed for 1 Child - Sofa Bed: 1650mm x 850mm. Sofa bed is only for 1 child.

You have policy exceptions for group reservations of more than 10 rooms. The hotel reserves the right to request partial or full non-refundable deposits and may cancel the bookings should the required payment or booking conditions not be fulfilled.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform PARKROYAL COLLECTION Pickering, Singapore of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.