Sustainability certification

Portola Hotel & Spa

–Excellent location – show map
+39 photos
Scored 8.5
Rated very good

Located near Fisherman’s Wharf, it has easy access to shopping, dining, and whale watching. The Portola Hotel & Spa is 1 mi from the historic Cannery Row. Guest rooms feature a flat-screen TV and a refrigerator. The private bathroom includes eco-friendly amenities and a make-up mirror. Select rooms offer views of the harbor.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Parking on site
  • Wifi in all areas
  • Non-smoking rooms
  • Spa and wellness center
  • Fitness center
  • Facilities for disabled guests
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (9.4)

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 queen beds
1 king bed
2 queen beds
1 king bed
2 queen beds
1 king bed
2 queen beds
1 king bed
1 king bed
2 queen beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
LEED
LEED

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Emma
United States United States
“This hotel is beautiful, clean and comfortable. The location is great as well. My family had a great visit. Would definitely come back.”
Luis
United States United States
“Location, excellent customer service and clean hotel”
Frances
United States United States
“It was walking distance, very close to the wharf very close to lots of restaurants and shops”
Jessica
United States United States
“The location, the services, the comfort and convenience.”
Shelley
United States United States
“The young man at the valet was the most pleasant person I’ve ever met. The bartender was friendly and gave us great service. The food was delicious. I want to come back to have time to go to shops, restaurants and the wharf that were all right...”
Shelly
United States United States
“we love this property. The staff was amazingly helpful, courteous, and kind.”
Rose
United States United States
“It was beautiful . The rooms where clean and nice we had a view of the pool”
Janet
United States United States
“Staff was very accommodating and location was very convenient.”
Beatrice
United States United States
“Everything about the hotel, the gym and restaurant.”
Tifani
United States United States
“The room was awesome! It had so many neat little amenities that you don't find in other motels or hotels, a light dimmer for the back light, huge shower, spacious bathroom, robes in the closet, hangers for hats/towels and the beds were super...”

Hotel area info

Restaurants

2 Restaurants On Site
Jacks Monterey
  • Cuisine
    American
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly • Traditional
Peter B's
  • Cuisine
    American
  • Open for
    Dinner

Amenities of Portola Hotel & Spa

Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Parking on site
  • Wifi in all areas
  • Non-smoking rooms
  • Spa and wellness center
  • Fitness center
  • Facilities for disabled guests
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Portola Hotel & Spa takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
17+ years
Extra bed upon request
$58.18 per person, per night

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Guests may make reservations for a maximum of 9 rooms. 10 or more rooms is considered a group and needs to be booked directly through the sales department.

Please note that digital credit cards are not accepted at check-in. A physical credit card with the guest's name must be presented at check-in.

Pool Closure: Please note that the pool and hot tub will be closed November 30 through December 31, 2025, for maintenance. The pool at the Monterey Sports Center, near the Portola Hotel, is open to the public.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Portola Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Portola Hotel & Spa