Located atop the famous Water Tower Place in Chicago’s Gold Coast district, this hotel offers artfully decorated guest rooms that feature city of lake views from large picture windows. The luxury shops and restaurants of the Magnificent Mile are just steps from this hotel. A flat-screen TV is included in every room at Ritz-Carlton, Chicago. Wifi in the room is provided for a fee of USD 14.95. Each room also includes a spacious marble bathroom with free deluxe toiletries. Guests can enjoy an aquatic workout in the temperature-controlled, four-lane lap pool or relax in the on-site spa. The hotel features 24-hour concierge services and 2 restaurants, cafe and bar on site: Torali Italian-Steak, Rooftop at Torali, The Cafe, Torali Bar. Guests can also use the modern fitness center or the 24-hour business center at the Chicago Ritz Carlton. This hotel is less than 1 mile from the Navy Pier entertainment area. The Chicago Museum of Contemporary Art is adjacent to the hotel.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

  • Located in the heart of Chicago, this hotel has an excellent location score of 9.1

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

  • Private parking at the hotel


Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Jessica
United States United States
Everything was beautiful and the service was great. We will be back.
Suzanne
United States United States
Location is great. Amenities plentiful from spa, fitness, rooftop bar.
Andrew
United States United States
Great old classy Chicago hotel, unbelievable bed, nice shower, good view, quiet
Alane
United States United States
City view. 28th floor. Weather detracted from view, but it would have been awesome if it was a clear day.
Bonomo
United States United States
Rooms were comfortable. Cozy feel to them. Bed was amazing! Slept like royalty! We enjoyed having breakfast. Customer service was great. Staff were friendly.
Gretchen
United States United States
Staff was great! Facilities were beautiful and well located.
Jerome
United States United States
It was elegant great location awesome staff room and bed was comfortable
Sandra
United States United States
It was very nice,hooked up with family from Florida. Location was Great. Walked a lot, our weather was perfect. Had a view with city and Navy Pier, that was nice, was able to watch the fireworks from our room.The shower was great. The bed super...
Zebrowski
United States United States
25th floor lake view, beautiful -- what a sunrise -- 15th floor exceptional.
Kelly
United States United States
Everything was spotless everyone was very kind and helpful

Hotel area info

Restaurants

2 Restaurants On Site
Torali Italian-Steak
  • Cuisine
    Italian • Steakhouse
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
Rooftop at Torali
  • Cuisine
    Italian
  • Open for
    Dinner
  • Ambience
    Modern

Amenities of The Ritz-Carlton, Chicago

Great facilities! Review score, 9.1

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

House rules

The Ritz-Carlton, Chicago takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$40 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns.

Valet parking is available for USD 79 per night.

The one-time extra bed fee is USD 40 per night.

The one-time pet fee per stay is USD 250.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Ritz-Carlton, Chicago