Eliana Ruby Hotel & Travel

–Excellent location – show map
+37 photos
Scored 9.5
Rated exceptional

Staff

9.9

Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided. Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car. Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided. Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience. Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Elevator

Property highlights

  • Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

  • Great Food: Meals here are highly recommended!

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
2 queen beds
1 queen bed
2 twin beds
1 queen bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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United States United States
“This was a fine hotel. Nothing spectacular, but perfectly adequate. I highly recommend you request rooms on floors 5 or 6, because those floors are above the neighboring buildings, so the sun is not blocked, the light shines through and it’s more...”
Elizaveta
Russia Russia
“A great helpful staff, good food and really a good beginning to start a Vietnam trip. Offers a shower after a check out, really good breakfast . Good conditioner, placement, comfy beds”
Sarah
United States United States
“Comfortable bed, strong air conditioning, complimentary breakfast, great location. Super friendly staff. Mai always took care of us at breakfast! We loved this hotel so much we booked it again when we returned to Hanoi.”
Dan
Israel Israel
“It’s a bit old and first impression could be underwhelming but the rooms are great (really big and super comfy beds) and clean and the service is wonderful. Great value for money”
James
United States United States
“Great location in a bustling alley in the old city with Hanoi on full display. Breakfast with Mai & team was 5 star service! And all the staff were the friendliest and most professional. Shower had great WP.”
Carlos
United States United States
“We liked absolutely everything from Eliana Ruby Hotel & Travel. It is perfectly located in the Old Quarter of Hanoi. All staff members were very kind, specially Mai who served us breakfast every morning with a big smile and explaining with great...”
Earl
United States United States
“Exceptional staff and location. Great introduction to our Vietnam vacation.”
Trisha
Canada Canada
“The buffet and à la carte breakfast were excellent with good options — a special thank you to Mai, who served us so warmly. We are happy with our stay!”
Larry
United States United States
“Our balcony room, overlooking a side alley off the main street, was excellent and quiet. Very comfortable room with great lighting. Professional staff and a superb breakfast. We'll be going back there again next week”
Tom
United States United States
“I recently stayed at a hotel in Hanoi and had an excellent experience. The staff was incredibly welcoming, attentive, and always willing to help with recommendations and transportation. The room was clean, modern, and comfortable, with great air...”

Hotel area info

Restaurants

1 Restaurant On Site
Nhà hàng #1
  • Cuisine
    American
  • Open for
    Breakfast
  • Dietary options
    Vegetarian

Amenities of Eliana Ruby Hotel & Travel

Great facilities! Review score, 9.1

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Elevator

House rules

Eliana Ruby Hotel & Travel takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
VND 240,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
VND 240,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eliana Ruby Hotel & Travel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Eliana Ruby Hotel & Travel