Hanoi Emerald Waters Hotel Valley

–Excellent location – show map
+47 photos
Scored 9.5
Rated exceptional

Staff

9.9

About this property

Comfortable Accommodations: Hanoi Emerald Waters Hotel Valley in Hanoi offers family rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk. Dining Experience: The hotel features a family-friendly restaurant serving French, Vietnamese, and Asian cuisines. Breakfast options include continental, American, buffet, and à la carte, with vegetarian, vegan, and gluten-free choices. Leisure Facilities: Guests can relax at the spa, terrace, or indoor play area. Additional amenities include a lounge, fitness center, and outdoor seating area. Prime Location: Located in the city center, the hotel is a short walk from Thang Long Water Puppet Theater and Hoan Kiem Lake. Noi Bai International Airport is 15 mi away. Highly rated for its central location and excellent food.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa and wellness center
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Terrace

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 twin beds
1 king bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Charlotte
United States United States
“The staff is truly the heart of this hotel. David and his team were incredibly attentive and went above and beyond to ensure we had a wonderful stay. They even arranged our excursions, activities, and transportation, making everything seamless and...”
Shang
Philippines Philippines
“staff are great and friendly, also its great that they are trying to build a connection with you.”
Shamil
Kuwait Kuwait
“Staff, especially Charlie and Dave. Took excellent care of us and gave us the absolute best recommendations for food, salon and shopping. Very well informed, funny and absolutely kind.”
Bahaddin
Turkey Turkey
“Everything. Comfy and cozy room. Fully satisfied with the service.”
Michael
Vietnam Vietnam
“Extremely helpful staff David the manager and Thanh receptionist in particular, nothing was too much trouble. We liked the hotel so much we booked extra nights. Breakfast is great, but currently at their sister hotel 5-10mins walk away.”
Julius
Thailand Thailand
“The staff was incredibly nice! They were really helpful in getting settled in. I had a really late check-in, and they fast-tracked it so that I could go to bed as quickly as possible! They had incredible recommendations on what palces to try for...”
Avril
South Africa South Africa
“Excellent location especially for transport as it’s on the edge of the old quarter”
Jennifer
United Kingdom United Kingdom
“The room was a good size and the bed was very comfortable. Everyone was so friendly and helpful. Plus breakfast was great!”
Bernadeth
Saudi Arabia Saudi Arabia
“Close to everything, restaurants, shopping, spa, convenient stores, etc.”
Michael
Vietnam Vietnam
“Communication for the moment of placing the booking was excellent, very clear, very informative. David the manager was very helpful. Phanh the receptionist, although only a trainee, very effecient and organised.”

Hotel area info

Restaurants

1 Restaurant On Site
Emerald Restaurant
  • Cuisine
    French • Vietnamese • Asian
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegan • Gluten-free • Dairy-free

Amenities of Hanoi Emerald Waters Hotel Valley

Great facilities! Review score, 9.3

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa and wellness center
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Terrace

House rules

Hanoi Emerald Waters Hotel Valley takes special requests – add in the next step!
Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free
7+ years
Extra bed upon request
VND 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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FAQs about Hanoi Emerald Waters Hotel Valley