Heritage Ham Long Hotel and Spa

–Excellent location – show map
+151 photos
Scored 9.5
Rated exceptional

Staff

9.8

About this property

Elegant Accommodations: Heritage Ham Long Hotel and Spa in Hanoi offers a 5-star experience with spa facilities, a sauna, fitness center, sun terrace, restaurant, bar, and a year-round outdoor swimming pool. Complimentary WiFi is available throughout the property. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms with walk-in showers, bathrobes, and free toiletries. Additional amenities include a mini-bar, work desk, and streaming services. Family rooms and interconnected rooms cater to all needs. Dining Options: The family-friendly restaurant serves Japanese, Vietnamese, Asian, and international cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes local specialties, warm dishes, fresh pastries, and a variety of beverages. Prime Location: Located in the city center, the hotel is an 8-minute walk from Trang Tien Plaza and 0.7 mi from Hoan Kiem Lake. Nearby attractions include Hanoi Opera House and Hanoi Railway Station. Noi Bai International Airport is 16 mi away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Spa and wellness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.3

Breakfast Info

Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
2 twin beds
and
1 queen bed
1 king bed
1 queen bed
3 twin beds
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 queen bed
or
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Esther
Canada Canada
“The property and rooms were well maintained and clean. The staff were super attentive and helpful. The breakfast had good variety. We were near other restaurants and the old quarters with a short walk though we usually opted for Grab rides due to...”
Amie
Canada Canada
“Beautiful property excellent rooms. Roof top pool was excellent after a long hot day”
Daniel
Israel Israel
“מלון מהמם, נוח ונקי. שירות מושלם ארוחת בוקר סבבה והמסעדה של המלון מצויינת”
Thulan
Canada Canada
“Great location within walking distance of old town but not as noisy or congested as old town. Good sized rooms and bathroom. Very generous breakfast with western and Vietnamese foods, hot omelet or pho to order. Very helpful and friendly staff”
Geir
Norway Norway
“Great hotel. Very kind staff, beautiful rooms, got a free upgrade and it was just beautiful!”
Cornish
Australia Australia
“The staff were very friendly and helpful. The beds were very comfortable. Great value for money. We loved the pool. Great for families as we had adjoining rooms.”
Komalprit
Belgium Belgium
“Freaking amazing staff, amazing food, amazing room”
Dias
Portugal Portugal
“Super comfortable, clean and beautiful! Good breakfast. Amazing staff”
Mackey
Canada Canada
“Clean and lovely. Most amazing staff. Decent beds. Can’t believe how amazing the service is.”
Kyle
Canada Canada
“The Heritage Ham Long is in a fantastic location. It was ideal for a night out in Old Quarter, Hanoi. On top of that, from the moment you enter the HHL you feel like a VIP.”

Hotel area info

Restaurants

2 Restaurants On Site
Buffet Breakfast Restaurant
  • Cuisine
    Vietnamese • Asian • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free
SORA RESTAURANT
  • Cuisine
    Japanese • Sushi • International
  • Open for
    Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free

Amenities of Heritage Ham Long Hotel and Spa

Great facilities! Review score, 9.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Spa and wellness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Heritage Ham Long Hotel and Spa takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
VND 600,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Please note that the Junior Room doesn't have windows.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Heritage Ham Long Hotel and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Heritage Ham Long Hotel and Spa