Sustainability certification

Mercure Hai Phong

–Great location - show map
+204 photos
Scored 8.5
Rated very good

Staff

9.2
  • Kitchen
  • City view
  • Swimming pool
  • Washing machine
  • Free Wifi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Mercure Hai Phong features a restaurant, outdoor swimming pool, a fitness center and bar in Hai Phong. With free WiFi, this 5-star hotel offers a kids' club and a concierge service. The accommodations provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, each room has a desk, a flat-screen TV and a private bathroom. Guest rooms at Mercure Hai Phong include air conditioning and a wardrobe. Continental and buffet breakfast options are available daily at the accommodations. The restaurant serves delectable Western, Korean and Asian cuisines in BBQ and buffet style. Wide selection of drinks can be enjoyed at the bar. Mercure Hai Phong offers a terrace and views of the city. It also comes with a spa, a fitness center and a rooftop pool. Business travelers can make use of the six convenient meeting rooms. Hai Phong Opera House is 1.1 mi from the hotel, while Vincom Plaza Ngo Quyen is 1.4 mi away. The nearest airport is Cat Bi International, 4.3 mi from Mercure Hai Phong, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Spa and wellness center
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Bar
Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Buffet, Breakfast to go

Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 full beds
1 full bed
2 twin beds
1 queen bed
1 king bed
1 queen bed
2 twin beds
2 twin beds
1 full bed
2 king beds
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Anna
Sweden Sweden
“Great service and a true 5star experience. Att arrival there was a issue with the AC in our room, And as soon as we mentioned it they imedieatly upgraded us to a better suite with no cost and sent a fruittray to apologize the...”
Mhamed
Sweden Sweden
“Cleanliness, comfort and the staff is really professional and friendly.”
Jennifer
United States United States
“Locations. So many good restaurants near this hotel.”
Dean
United States United States
“the Mercure is very modern and clean. the staff was more than exceptional.”
Anthony
Australia Australia
“A prominent hotel in a good location easy access to and from Cat Ba Do Son etc.Breakfasts excellent. Mainly business travellers but cheaper than lower grade hotel I stayed at in Hanoi.”
David
United States United States
“Great services, building facilities and staff. Lots of nice little 5 star touches.”
Mark
United Kingdom United Kingdom
“Very nice hotel with good facilities. Great breakfast.”
Asha
Hong Kong Hong Kong
“The location was awesome. The staff are super friendly, warm and welcoming.”
Amjad
India India
“Liked the rooms, services, inhouse facilities, service from staff.”
Cheng
Singapore Singapore
“Service was fantastic. Cleanliness was good as well. Definitely will come back in the future.”

Hotel area info

Restaurants

1 Restaurant On Site
Flame Grill & Bar
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian

Amenities of Mercure Hai Phong

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Spa and wellness center
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Bar

House rules

Mercure Hai Phong takes special requests – add in the next step!
Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
VND 462,000 per stay
Crib upon request
Free
4 - 11 years
Extra bed upon request
VND 462,000 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Accommodations and breakfast are free for 1 child under 12 years sharing parents' room.

Please inform Mercure Hai Phong of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Mercure Hai Phong