The Emissary Hanoi Hotel & Spa

–Excellent location – show map
+57 photos
Scored 8.8
Rated excellent

Staff

9.7

About this property

Comfortable Accommodations: The Emissary Hanoi Hotel & Spa in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, balcony, and free WiFi. Dining Experience: Guests can enjoy a variety of dining options, including a family-friendly restaurant serving American, local, Asian, and international cuisines. Breakfast is available in-room with continental, American, and full English/Irish options. Spa and Wellness: The hotel features spa facilities, beauty services, and wellness packages. Additional amenities include a 24-hour front desk, concierge service, and a tour desk. Prime Location: Located in the city center, the hotel is a short walk from Thang Long Water Puppet Theater and Hoan Kiem Lake. Noi Bai International Airport is 15 mi away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa and wellness center
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Room service

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 twin bed
and
1 queen bed
2 queen beds
1 king bed
1 king bed
2 king beds
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Tommi
South Korea South Korea
“This small hotel is located close to Hoan Kiem lake, but inside a narrow alley from the main street. The staff were very helpful, communicating proactively with us before the stay and providing hints about how to arrive from the airport. Indeed...”
Hansaja
Sri Lanka Sri Lanka
“We had a wonderful experience at this hotel. The breakfast was excellent, with a wide variety of fresh and delicious options available every morning. The staff Philip were extremely friendly and accommodating, and they kindly provided us with a...”
Alice
Canada Canada
“The location was very conveniently central and allowed us to explore Hanoi with ease. The hotel breakfast was also very good and offered a decent variety. However most importantly, the staff were absolutely incredible - so kind, friendly, and...”
Ian
Philippines Philippines
“Location and very hospitable staff especially Felix.”
Charlotte
Australia Australia
“Had a wonderful stay here, the room was clean and amenities were sufficient. Great location and close to everything we needed. The staff were lovely and was a pleasure dealing with them. Would definitely stay here again if we visit Hanoi in the...”
Koko
Singapore Singapore
“Close to some of the tourist spots and walkable to alot of food places and the main shopping area! Really enjoyed the stay! Staffs are also friendly and helpful! Will come back again!”
Hezi
Israel Israel
“Selina, Emma, Felix and all of staff was amazing. Hotel room was good also. Thank for all!”
Lucila
United States United States
“Very clean, staff are very courteous, pleasant, great service”
Marynil
Singapore Singapore
“It was very clean. Few minutes walk to the busy center of old quarters. There are also lots of places to eat nearby.”
Roger
United States United States
“Helpful and friendly staff. Wonderful breakfast with varying food daily. Enjoyed the fresh fruit.”

Hotel area info

Restaurants

1 Restaurant On Site
Nhà hàng #1
  • Cuisine
    American • Local • Asian • International • European
  • Open for
    Breakfast
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Emissary Hanoi Hotel & Spa

Great facilities! Review score, 8.6

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Spa and wellness center
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Room service

House rules

The Emissary Hanoi Hotel & Spa takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about The Emissary Hanoi Hotel & Spa