Serenata San de Hanoi Hotel

–Excellent location – show map
+70 photos
Scored 9
Rated wonderful

Staff

9.9

About this property

Comfortable Accommodations: Serenata San de Hanoi Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and soundproofing for a pleasant stay. Exceptional Facilities: Guests can relax on the terrace or balcony, enjoy the seating area, and take advantage of free WiFi throughout the property. Additional amenities include a child-friendly buffet, bicycle parking, and a tour desk. Delicious Breakfast: A variety of breakfast options are available, including continental, buffet, and vegetarian. Fresh pastries, pancakes, cheese, fruits, and juice enhance the morning experience. Prime Location: Located 15 mi from Noi Bai International Airport, the hotel is near attractions such as Hoan Kiem Lake (0.6 mi) and Thang Long Water Puppet Theater (12-minute walk). Highly rated for its attentive staff and excellent service.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Elevator
  • Air conditioning

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Vegetarian, Buffet

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
2 twin beds
or
1 king bed
2 twin beds
and
1 queen bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Michael
United Arab Emirates United Arab Emirates
“The staff at the serenata were an 11/10 . So polite and helpful and absolutely professional to the next level. Tom and his entire team were superb. I have stayed in many hotels from Dubai to Hong Kong and the sedentary staff are the best I have...”
Karen
Guam Guam
“Location was great. It was within walking distance to everything. The famous train station/coffee shops was about 3 mins away from the hotel. The free breakfast buffet was also great. I’ll definitely consider this hotel again on my next visit.”
Brianna
Canada Canada
“The staff are amazing, super friendly and willing to help with whatever they can. Very good breakfast buffet left satisfied every morning.”
Nicholas
United States United States
“Our rooms were spacious city view rooms. The bathrooms were large with walk in showers. The breakfast was great, with made to order omelettes. The staff was exceptionally helpful and hospitable. They offered us a free ride to the airport for...”
Howard
United Kingdom United Kingdom
“Good location quiet area a few blocks from Train Street reception staff very friendly they gave me good advice on getting around Hanoi rooms excellent great facilities good choice of breakfast both hot and cold foods”
Meital
United States United States
“Great location, staff was super accommodating. Has everything you need to feel comfortable.”
Jimmie
Philippines Philippines
“All their staff were very accommodating. We had a concern in our room and they attended it immediately and even gave us complementary fruits with a handwritten note card next day to apologize”
Cherie
United States United States
“We had such a wonderful stay! The location was perfect—especially convenient for tour pickups—and the breakfast buffet was absolutely delicious (the omelets were a standout!). But what truly made our experience unforgettable was the incredible...”
Claire
Philippines Philippines
“Aimee was extremely helpful and very accommodating. The staff are friendly and so nice. Will definitely go back here.”
Ilija
North Macedonia North Macedonia
“All was good, comfortable rooms, close to old town, good breakfast... They even upgraded our room. Overall good value for money”

Hotel area info

Amenities of Serenata San de Hanoi Hotel

Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Terrace
  • Elevator
  • Air conditioning

House rules

Serenata San de Hanoi Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
Check-in is only possible for guests between 18 and 90 years old
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Serenata San de Hanoi Hotel