About this property

Comfortable Accommodations: The Urban Tranquil in Hanoi offers aparthotel-style accommodations with terraces and free WiFi. Each unit features air-conditioning, a kitchenette, private bathroom, and a balcony or patio with lake or city views. Convenient Facilities: Guests benefit from private check-in and check-out, a paid airport shuttle service, elevator, family rooms, full-day security, bicycle parking, bike hire, and luggage storage. Additional amenities include a dining area, work desk, and free toiletries. Local Attractions: Located 1.7 mi from One Pillar Pagoda and Vincom Center Nguyen Chi Thanh, 2.1 mi from West Lake and Vietnam Museum of Ethnology, and 13 mi from Noi Bai International Airport. Nearby attractions include Ho Chi Minh Mausoleum and Hanoi Railway Station.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

  • Private parking available


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 queen bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Cafer
Taiwan Taiwan
Perfect place to stay. I stayed in the Lake View room and it was more comfortable and more spacious than it looked in the photo. I was glad. In addition, the location is nice, right next to the lake. In the early morning, I could observe city...
Timothy
Singapore Singapore
Slightly out of the old quarter town centre, but you stay closer to locals and there is alot of bicycles available nearby to rent and cycle along the the lake with great views. Rooms are clean and spacious too.
Sagarbhai
Australia Australia
Everything about this property was good. Staff was good, location was just perfect and property was well maintained and looked after. Thank you so much
Solares2001
United States United States
Great location to all the coffee shops, bicycle rental shops and delicious food.
Teodoro
United States United States
Comfortable stay in a clean room with kitchenette, in the heart of West Lake. Room was clean, staff was attentive, and the property was not too far (10-minute Grab ride) from the Old Quarter. Will stay again in the future.
Molly
Australia Australia
The rooms were wonderful and staff extremely helpful
Ali
Canada Canada
It was really clean and the staff were really helpful Facility was super new and we were the first one to use it.
Sofie
Sweden Sweden
Nice room and smooth stay. Right by the river and easy to get into the city center. Many quite and laptop friendly cafés nearby.
Karin
Austria Austria
Really nice hotel, spotless and spacious rooms in a very beautiful location. There is free water in the lobby at all times and also the staff was very friendly and helpful.
Wiebke
Germany Germany
I stayed three nights here and then booked another three nights. So this is the review for the second booking. Look at my other review for more information. The hotel is pretty new. The room was big and well equipped. It looked like in the...

Managed by The Urban Hanoi

Company review score: 9.5Based on 973 reviews from 4 properties
4 managed properties

Company info

Welcome to Hanoi, a city where ancient charm meets modern vibrancy! We're thrilled you've chosen our space as your home away from home. Hosting is not just about sharing our space; it’s about sharing a piece of our world. We adore the opportunity to meet people from different walks of life and share the hidden gems of Hanoi that only locals know. Our team is passionate about everything from the culinary delights that Hanoi offers to its rich cultural tapestry. We love exploring the city’s bustling markets, serene lakes, and vibrant street art scenes in our free time. Whether you're a foodie eager to taste authentic Vietnamese cuisine, an adventurer looking to explore the city’s historical landmarks, or simply here to relax and take in the beauty of West Lake, we're here to make sure your stay is unforgettable. We’re excited to provide recommendations, help plan your itinerary, or even share a meal or a story. Our aim is to make you feel welcomed, comfortable, and to ensure that by the end of your stay, you’ll have your own unique stories of Hanoi to tell. Welcome aboard, Ha and the Team

Property info

Our studio apartment is designed to be your tranquil oasis in the heart of the city, offering: Local-Inspired Decor Modern Amenities Customized Welcome Guide Personal Touches 24/7 Support & Flexibility Safety First Prime Location By focusing on these unique features and personal touches, we aim to not just provide a place to stay, but a place where you can truly feel welcomed and immersed in the local culture of Hanoi.

Neighborhood info

Alongside the lake, you could find so many coffee shops in both Western and local vibes. Lotte center - a shopping mall in the center of the business hub - is 1.1km away. Pizza 4p's is in walking distance as well. Our team in the house can guide you more according to your preference of what to do.

Languages Spoken

English,French,Vietnamese

Area info

Amenities of The Urban Tranquil

Great facilities! Review score, 9.2

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Private Parking
  • Terrace
  • Elevator
  • Laundry
  • Air conditioning

House rules

The Urban Tranquil takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Cards accepted at this property
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about The Urban Tranquil