Name: The West Hotel & Spa
Address: 23 Hàng Đào, Hoan Kiem, Hanoi, Vietnam, 23 Hàng Đào, Ha Noi Municipality, Vietnam
Rating: 9.0

The West Hotel & Spa

–Excellent location – show map

+69 photos

About this property

Comfortable Accommodations: The West Hotel & Spa in Hanoi offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy spa facilities, a terrace, and a restaurant. The hotel provides a 24-hour front desk, concierge service, and a tour desk, catering to all needs. Dining Experience: The family-friendly restaurant offers American, buffet, vegetarian, vegan, and Asian breakfasts. Dining options include local specialties, warm dishes, juice, pancakes, cheese, and fruits. Prime Location: Located in the city center, the hotel is a short walk from Thang Long Water Puppet Theater (4 minutes) and Hoan Kiem Lake (6 minutes). Noi Bai International Airport is 15 mi away. Highly rated for staff and service support, convenient location, and central location.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.7

Breakfast Info

Vegetarian, Vegan, Asian, American, Buffet

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Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Deluxe Double Room 1 queen bed
Deluxe Double Room with City View 1 queen bed
Family Room 2 queen beds
Junior Suite with Balcony 1 queen bed
Deluxe Twin Room 2 twin beds
Deluxe Family Room 2 queen beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Maniemagen

Ethiopia

“Breakfast was limited, especially for vegetarians, but still sufficient to satisfy the palate. Fruit is of the highest quality. Hotel provided brown-bag breakfast which was very adequate for an early morning start. Staff were all-round very...”

Pyam

United States

“Great location. Though when night market is going on cars can’t access the location and you’ll have to walk a block or two. Room was exceptionally clean and the staff were really accommodating and nice.”

David

United States

“The staff is excellent, it’s clean with a good breakfast. You could not ask for a better location in old quarter.”

Mỷ

Vietnam

“The room was clean, comfortable, and well-equipped, with a very convenient location in the city center. The staff were especially friendly, cheerful, and welcoming. A special thank you to Thoa and Ngoc Vuong for taking such good care of our...”

Viktor

Cambodia

“Nice breakfast buffet, nice clean rooms, with elevator”

Steven

Australia

“We were there on a Friday night walked out the hotel door and it was a whole street of local markets, the location is by far the best , 150mts and you are at the lake. Just the perfect location, Buffet breakfast is probably close to being the best...”

Heather

Canada

“The room was very clean and comfortable. The staff were wonderful and the location was perfect!”

Virinia

United States

“Perfect location in old town near the lake. The staff couldn't do enough to make our stay more comfortable. Great breakfast!”

Emy

United States

“Location. The night markets from Friday through Sunday are right outside the hotel and everything else was a walking distance.”

Jessica

United States

“The staff were so welcoming, kind, and attentive. The location was excellent, even though it was in the heart of the old quarter our room was quite quiet.”

Hotel area info

Restaurants

1 Restaurant On Site

Restaurant #1

Open for
Breakfast
Ambience
Family-friendly • Traditional • Modern • Romantic

Amenities of The West Hotel & Spa

Great facilities! Review score, 8.8

House rules

The West Hotel & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional fees may apply.

Accepted payment methods

Cash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The West Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.