3-Star Hotels in Matsumoto

Location is excellent, you can walk from and to the train station in 10 minutes. Another big plus is that the hotel has a laundry room on 2 floors, and you can use the tv in your room to check the status of each washing machine. That includes when you have put your laundry in, the tv in your room will show the remaining time of your wash. Very practical, I wish all hotels had this. The bed is firm and comfortable. I had a room on a high floor with an excellent view of the city and the mountains on the horizon. And the room is very clean! The reception is on the second floor, so once you are checked in you don't have to deal with them again until check-out. You can just take the elevator from the ground floor to your room and vice versa without passing reception. I didn't take the breakfast option so I can't comment on that, but from what I say it's basically a Gusto establishment, which I do have some experience with, and it's as good as what you can expect for breakfast in Japan.

Staff were very hospitable. Their service was beyond my expectations. We stayed for 2 nights only. Hotel is 5 to 7 minute walk from Matsumoto Station. Instructions given by the concierge were very clear. We added breakfast for 2 days and our parents were very happy. On our last night, we just bought some bento meals from Family Mart and consumed the foods at the hotel. The staff allowed us to eat at the breakfast venue so that it would be easier for us to get free cups of water and coffee. The onsen experience was also outstanding. It was our parents' first time to experience natural hot spring in Japan. Last but the best thing that I want to commend is when we lost our son's pair of rubbershoes and the staff was able to find it in the hotel. They volunteered to send it to our friend's location in Tokyo free of charge. We are really grateful for their excellent service.

I was surprised on the facilities here: onsen, reading area (manga cafe), bike rental The onsen was a lifesaver on my hike days There is daily housekeeping and the staff are so nice

Just in front of the Matsumoto station. Staff is very welcoming. Good value/money. Would stay again.

Very wonderful place and people! When we got there, realized that we had left a bag on the bus to Norikura-Kogen. After talking to the staff at Komakusa Hotel, they painstakingly went through a lot of trouble (even going all the way to Matsumoto!) to get the bag back for us. Truly appreciate the effort and help :D The food was also amazing, and it was a good distance from all the major attractions. The hotel itself is amazing, so clean and neat, with comfortable beds. The onsen was sulfur-based so a new and wonderful experience. Would highly recommend this place, 素晴らしかったです!

The has everything I need. Location is perfect! Super close to Bus/Train Station.

A hotel with great service and a premium feel right next to the station, for a reasonable price. The staff was very polite and spoke good English. The room with three beds was very spacious for Japanese standards. There was a mirror and a sink in the room, in addition to the standard bathroom, which was quite useful.

Location is great! Right next to the station. Staff was helpful and helped arrange luggage delivery to next stop. Breakfast was good with lots of options.

Great breakfast Good wi-fi Near Matsumoto Castle

The hotel staff was very friendly. The breakfast, served Japanese-style, was very tasty. Great experience overall. The room was clean with huge, comfortable beds — just great. I slept really well.

Simple, old but well maintained

Front staff was welcoming nicely.

Ideally located near the castle and all the sights, wonderful views, excellent breakfast, top-notch staff. Our room was large and well-appointed, and we were upgraded upon request.

Very good location and friendly staff.

location is great just one block from JR Station. Simple breakfast but good with variety of food (western and Japanese, meat and no-meat).

the location is perfect, the pillow is excellent, the staff is very helpful, everything is great

Service, cleanliness, location

Excellent location! Great staffs. Delicious breakfast. Room is exceptionally comfortable.

Location is perfect. Food is really good. The staff are very friendly and accommodating.

- Right next door to a huge supermarket, all you can eat shabushabu and yakiniku - FREE PARKING - Huge rooms - Clean and big bathroom - Friendly staff who are accommodating

It was a wonderful experience. I highly recommend the half board option. It was delicious, abundant, and a unique experience.