Accessible Hotels in Cardiff

Very clean, comfortable, big rooms. Good location right by Mermaid Quay. Easy walk to the city centre. Great to have parking. Will definitely book again.

Very good hotel especially the staff

Wow, where to begin with this one. Firstly the hotel is breathtakingly beautiful, even from the outside. If you truly want an actual experience then make sure to book your stay at the Coal Exchange. We were warmly welcomed and hosted by the lovely staff, the one gentleman in particular at reception, for the life of me i cant remember his name and who am I kidding, I am terrible with names, but his hospitality was forever memorable. He showed us around, printed hotel info and photos of the hotel back in the day, as this a very old hotel that was once a trade and sell of coal, as you can imagine it has ALOT of history to it. Our rooms were huge and oh so beautiful. The food was incredible and the restaurant used to be the bank vault of some sort, still with original architecture. There is a beauty to the spookiness, something that made us want to wonder into every room. We would for sure go back as this place stood out to me more than the town did. Thank you Coal Exchange team.

The room was clean and tidy and the location was right in the city centre. so a great location

Beautiful restoration, the suite was modern, comfy and very charming. Only downside is lack of parking

My stay at this hotel was fantastic! The view of the castle from my room was stunning, and the location couldn't be better - close to shops and food options. The staff were friendly and accommodating, and the rooms were great. They also offer paid parking, which is convenient. Highly recommended!

Great location, superbly designed, very clean.

Staff were lovely and welcoming, I mentioned I was in town for a funeral and the receptionist very kindly suggested some nice sights to see in Cardiff if I needed cheering up and made me aware that the staff were trained in mental health first aid in case I was in need of any support during my stay. Location could not have been better. I was pleasantly surprised considering how reasonable the price of the room was; single room was cosy, comfortable and spotlessly clean. Hotel was quiet despite being right in the centre of the city and the breakfast was great with cooked and continental options and great coffee.

Staff was very professional in a very friendly way, breakfast was excellent, rooms were nice, spacious and clean. Location is perfect.. I could not fault them for one thing and I would recommend this place to everyone..

Location, room and facilities were fantastic 10/10

The bed was very comfy. The property was right on Queen Street, so lots of shopping and coffee houses. The arcades has restaurants. The castle was very close.

very good location excellent service super clean

Great location wonderful view to the park and castle staff very helpful Ok breakfast

The owner graciously accommodated our early check in request which made our trip very comfortable and convenient.

Spacious clean rooms with great view , good value for money , friendly staff and spot on location. I would happily return :)

The room was a nice size for 3 guests and the bathroom had a nice size shower and bathtub. The 3 beds were very soft and comfortable. I loved being able to have my own bed while traveling with friends since most hotels do 2 doubles, but our room had 3 single beds.

best scrambled eggs ever! Also the lady who booked me in was so lovely!

Everything, check in staff was amazing. Rooms clean and quiet. Great breakfast-complete full buffet.

Excellent breakfast and near good restaurants

Room is big and clean with a really good view. Good location as it located in the middle of city center and the bay and close to train station. Breakfast time is starting from 7am-11am. Check out time is perfect at 11am.

Good location for bus and train into the city,warm and welcoming,great refurbs on the rooms,always stay here for a Cardiff visit

Small room but good enough for what you pay for. We were just sleeping and out in the day. Only just 15 min drive to cardiff bay

Very good value and will definitely return. It was clean, friendly staff, great location. Wish we could stay longer as rooms were very comfortable.