Accommodations in Shenzhen

Everything! Amazing location, amazing design, big beautiful suite, it felt like home even though I was there for business, it felt like a vacation, I didnt want to leave. Stayed for 8 days. The staff did absolutely everything to help us with any request, from laundry to concierge services, surprise gorgeous flowers waiting in the room for me from my husband. Chishan, the concierge girl was so nice and helpful, she deserves a raise! It was honestly one of the best experience I have ever had at a hotel and I travel a lot and only stay in luxury hotels.

Everything was perfect! One of the best hotels of China

Interior was lovely, service also really good

New, clean, comfortable, modern. Great service. Convenient location.

Our recent stay at this Hilton was nothing short of spectacular! From the moment we arrived, the staff made us feel incredibly welcome and right at home. Their accommodating and courteous nature added a personal touch that truly enhanced our family getaway. The highlight of our stay was undoubtedly the service provided by the executive lounge staff. They exceeded all expectations with their attentiveness and professionalism. Breakfast at the lounge was a treat – always fresh, hot, and delicious, providing the perfect start to our day. The hotel's cleanliness and upkeep were also commendable, with everything immaculately maintained. It’s evident that the staff takes great pride in their work, and it shows. We frequently choose this Hilton for our stays, drawn back by the consistently great service, delightful food, and the impressive atmosphere of the hotel. Highly recommend to anyone seeking a top-notch hospitality experience!

Staff are so kind and helpful

Location is great. Hotel is well maintained and staff members are very helpful

Reasonable price, great breakfast!! beautiful restaurant for breakfast, helpful staff (asked them to order food with their app), clean, and big rooms, good amenities, central Futian,

I loved our stay. Very convenient location, literally right next to the subway station. I appreciate the staff, very helpful, especially Jonathan! Solved every single question of ours.

The rooms are great and the hotel itself has a lot of interesting things to do (swimming pool, golf, sauna, etc). The breakfast was delicious and the staff was very polite. Thank you Zoey for making out stay exceptional!

The property is clean and at great and convenient location. Staffs are exceptionally helpful and friendly. Special thanks to Ryssin Summer at front desk who provided great services during our stay.

Clean, comfortable, nice location, doing laundry is free.

Very well located ,near shopping district and restaurants, staff are nice and always there to help ,the room is big and clean

Excellent hotel with a high level of service. The staff are very attentive, professional, and always ready to help. The breakfasts are very good and offer a wide variety of options — everything is fresh and delicious, with both Western and Asian choices available. The location is also great. There is a large shopping mall nearby where you can find everything from restaurants and cafés to a wide range of well-known brands. I would definitely stay here again.

The hotel location was excellent. Very nearer to the Hubei metro station. The room was very spacious and full of technology. Breakfast soon was a bit small but they have huge variety of breakfast menu. You may get room service by robot if you want. Money exchange was very difficult. However, we found out that in Wangfujing Metro station there is a booth for money exchange.

Close to the airport, modern design well equipped large rooms. Friendly welcoming staff. Great public areas. Close to the indoor ski resort. Don't be distracted by the fact it's in a industrial area, clean quite street's are around. Great value for the price!

Nice location, good quality of breakfast, clean room

Amazing rooms, hotel design, location and top staff

Great hotel, will stay again when in Shenzhen. The service was of typical quality for the Four Seasons brand, no surprises.

I have stayed at many hotels around the world and I believe the staff and services at the Ritz-Carlton Shenzhen were some of the best I ever recieved. The staff was amazing, attentive, and treated me wonderfully. The location was great and close to many malls, bars, and restaurants. Room was clean with a beautiful view of the city. Will definitely stay again

It was so clean, the room had an amazing view and the staff were great

Very spacious rooms. Staff was great and helpful. Breakfast was delicious. VERY CLOSE to Futian Metro Station and right smack in the middle of everything. Great area, lots of food options and also really close to the malls. Beds was the most comfortable. The bathroom was huge.