Serviced apartments in London

I loved the staff, they were really sweet and helpful.

The best location! It is very close to Waterloo Station, Thames and other key locations in London. Restaurants, coffee shops, and grocery shopping right outside the hotel. The staff were incredible and super helpful!! Our room faced the back and there was no noise.

Good location near to bayswater underground station, gift shop and halal restaurant

Great location, price, cleanness and the bed was comfy

the room is a bit small but full comfort and giant TV. This is also London and you will not find big rooms. The area is great and very easy access.

Its near supermarkets and restaurants.

All necessary thing were in place. Great design, clean room. Much better than competitors at the same price.

The staff. I thought left a personal item after checking out. The staff went and checked it then promptly advised me

The location couldn't have been better, half way between the Thames and Trafalgar Square. The space we had was perfect and everything, the sofa, the chairs around the table and the bed were very comfortable. The staff were very helpful and very friendly. We had a problem with the TV, we called reception and the very helpful and knowledgeable service staff were knocking on our day within 10 minutes, and they fixed our problem within 2 minutes.

Great location and comfortable facilities

Fantastic location. Yes it can be loud, but this is Soho, so you get what you sign up for. Extremely clean, and by far the best value for money in the area. Having a small functioning kitchen was an added bonus. Shared bathroom and shower also very clean. It is ideal for a solo traveler who is looking to explore the area. Briefly met the host on my stay who was very polite and informative.

Can’t beat the SoHo location.

Great location. Good size apartment.

Excellent overall but especially the reception staff

I would highly recommend this hotel. The location is excellent and very convenient, the staff are extremely kind and professional, and the overall service makes the stay truly enjoyable. The price is also very reasonable compared to the high level of comfort and quality offered. For anyone visiting London, this hotel should definitely be the first choice.

The place was 10 out of 10 clean and spotless. The staff were great and welcoming. I will definitely come back to stay here the next time I’m in London.

Stayed at Mason & Fifth in Westbourne and honestly, the level of service caught me off guard in the best way. I travel a lot and have stayed in hotels all over the world, but this was something else. The team genuinely goes far beyond what you’d expect, not in a forced or overly polished way, but in a way that feels real and thoughtful. A special thank you to Lilia and Monica, who made a big difference during my stay. You can tell they actually care, and that’s rare. Everything about the experience was just… easy, smooth, and genuinely enjoyable. Would come back without thinking twice.

The entrance is aesthetically beautiful, the space clean, quiet, and staff were kind and helpful, location is great.

The location was fantastic. Extremely clean apartment. Beautiful inside, very modern. Having an apartment with a balcony and view of the shard was incredible!

The beds were great! Small space but very reasonable as you will be in the center! Lots of great places nearby! Also very close to the train!

The staff is polite and helpful. The room is clean and has everything we needed for a week in the city. Having an air conditioning system during this heatwave was definitely a plus. The location is perfect. The hotel is so silent at night we had the best night sleep.

We liked the location. Very walkable and yet very private. Very close to bus stops, shopping and food. The staff were very nice and accommodating.