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Coffee hot, good selection of juices and cereals. Liked availability of continental breakfast at good price. Friendly, efficient staff. Everything in room worked.

Closeness to the airport. Check out up to 12 pm. Check in anytime. Clean. Cosy.

Room was spacious,clean and comfortable, staff were very helpful and friendly.

Location was ideal and great area immediately outside for dog walking Pet friendly but luxury hotel vibe Fabulous leisure centre and lounge Clean room and comfortable bed

Reception was very help full on leaving witting for Taxi mDe me a cup of tea at 5 30 I. The .morning whi h was very kind of h

Pictures on wall ironing board etc , nice light cutting out curtains very tastefully decorated.can turn off heating and there are instructions ,the towel rail worked nice and hot the mirror with light around it.

food was exceptional in my view, the choice of wine was excellent. start your day with a hearty well prrsented and cooked breakfast. staff were super helpful

Phone could call out on TV bathroom but close door because echo makes voice louder can open window after shower can take shower use rinse soap off walls and feet .bed is comfy single bed warm duvet cover curtains block light happy people at restaurant can hear traffic but at night its quiet very close to shops metro buses it takes 20 mins slow walk down Osborne road round to other metro there's much closer metro near library .Dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though.trees greenery around ,its quiet .toilet flushes well and very clean bathroom they put switches at head of bed .easily roll bed back if lost card down side can put books on shelve behind and desk big enough to do some paper work .like opening windows to let out steam and fresh air in morning cause i get head aches i just hide under duvet then shut or leave open esp during covid..I like it when air vents are hoovered in hotels helps fight against air con flu etc .cupboard good had stand in it.not lot of door slamming doors close easily slowly for me not to rapidly lots fire doors which is good.Just put card in box in morning if no one there.

The hotel is a bit far from center , in a very nice neighborhood. It’s about 30 mins enjoyable walk to city center. Room was very clean as well as bed sheets, blankets and pillows. The bed was very comfy. Big and clean bathroom, hot water with good pressure available. lighting and wifi were very good. The hot breakfast was lovely! It had a lot of choices including fruit, eggs, meat, cakes, …, etc, served in a very nice and comfortable area. Hotel staff very kind and helpful particularly Anita and her team at breakfast. Very friendly and tried to make sure everything is alright for the guests. I had a comfortable stay, real value for money and I highly recommend the hotel.

Staff were all friendly and helpful. The room l was in was clean and comfortable.

staff were warm and polite and location is excellent and price so cheap with breakfast included

Extra special and very quaint. The garden was wonderful. But the restaurant was the gem! The people are great and the food was amazing

I thought the breakfst was particularly well done. We were given a menu and our order was cooked to our requests.

Great location, large rooms and very comfy beds. Yum breakfast too! Staff were very friendly and helpful

Everything was amazing, bed was comfortable, everything was clean, they gave us coffee and tea. Bathtub was a good thing to relax in our stay! 100% recommended :)

Excellent location, room very good with lots of space

Beautiful hotel. Rooms very well presented.

Clean , excellent location very friendly staff!

Everything was just perfect. Very nice staff, comfortable room/bed. Good shower. Clean. Location good, short walk from Metrostops Jesmond and West Jesmond. Busstop real close as well. The hotel has a nice cosy feel. Highly recommended.

Staff ıs hıghily professıonal

Near to my workplace. Staff very friendly

The owner of the hotel and his staff are so friendly and helpful. They are very busy as it has many rooms and they did a great job at welcoming you and making you feel at home. The staff told me of another area about a 10 minute walk away where there were restaurants and more regular buses. The hotel area is safe and it was a comfy stay. Well done to the hard working staff.