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The staff were very friendly, welcoming, and attentive throughout my stay. The room was comfortable, clean, and well equipped with everything I needed. Overall, I really enjoyed my stay.

Reception staff member Jana outstanding in her welcome and provided upgrade to a spacious room with large bay windows and lovely view of gardens. Restful environment in stately surroundings. Extremely good value for money, especially considering that parking and breakfast are included.

Always a great place to stay just outside central London.

Good location, comfortable room, staff helpful

I don't know where to start. I've been in london 4 times, and this was BY FAR the best accomodation I've ever been. When i entered my room, I couldn't believe I paid so little for it. Room recentely renovated, comfy bed, spotless clean, lots of little thoughts and touches like bloc notes, chocolates, pencils, quality bathroom products. Bathroom looked also very new. And even if you book without breakfast, complimentary tea and SPECIALITY coffee in the breakfast room. Position may intimidate a bit, but the Metro is very well connected to the center, Lovely girl at the reception for the night shift. E' stato piacevole parlare italiano con te ;)

THE LADY CALLED , "LILLEE" , who worked downstairs was absolutely lovely . She took good care of me and escorted me to my room . A very kind and supportive girl indded

Parking was SUPER easy, transport was super close, staff was friendly & efficient and cute to boot!

The room was gorgeous and the building is super unique and charming. There’s a sweet little library downstairs that lends to the charm of this beautiful building. The room was stocked with an abundance of tea and coffee. Very comfortable and thoughtful. The neighborhood is perfect and has plenty of cute shops and a local yoga studio with outstanding views and public transportation steps away.

The property was beautiful! The pub downstairs had a wonderful ambiance with incredible service and the rooms were extremely comfortable. I was pleased that my room had an incredible view out over the back garden with plenty of natural light.

Great place to stay, It is on a busy road on two sides however I was on the 2nd floor and that did not bother me. Bedroom was lovely, superb shower & great food in the resteraunt.

Really freindly staff all round always smiling. The hotel was very tastefully decorated with some really nice christmas decorations. Increadably chilled out bar with a good choice of food. Room was just right and a perfect super comfy mattress (big bug bear of mine when hotels cut corners) Well equipted gym too which is a bonus. Would not hesitate to stay there again ! Thank you

Absolutely stunning old building. Very well kept.

The hotel was great. The staff were friendly. The room was clean and the bed was very comfortable. The shower was powerful and temperature was constant. We had a fridge which was good plus milk and fruit juice. The teas were very nice. The location was good for local restaurants and pubs, shops and the Churchill theatre. Buses close by and Bromley North railway station was close. We would definitely return.

The hotel was in a fabulous area with great access to the 02 arena. It was very warm when we got there so we were also given a fan .... Nothing was too much trouble for the staff and our weekend in London was amazing

It's a great location, the staff were wonderful, the wi-fi worked a treat, and the room was clean.

The hosts were very accommodating and helpful.

Everything was perfect, room was extraordinarily nice and clean, staff very friendly, breakfast delicious with loads of vegetarian and vegan options. The bar was also inviting with a beautiful garden.

Super room Staff nice, efficient

The location is great, right next to the train station and DLR. Checking in is easy and unproblematic. 24 hour reception is great! We could also leave our luggage on the day or departure.

Ac, room were clean and the colors of the room

Nice hotel, very comfortable bed.

Everything was clean and fresh. Check-in was easy, and we were allowed to check in an hour early, which was much appreciated since we just had an hour and a half ride from Heathrow and just got off a 10 plus hour flight from Los Angeles. Room was clean and spacious enough my for daughter and me.