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The staff were exceptionally friendly, all three women working reception the evening and morning of our stay were so lovely and helpful and pleasant! Whoever watches over the messaging system was efficient and quick even when messaging outside of business hours with a question. All facilities were clean and easily accessible! Staff made it more than just a night away and I never mentioned it being my birthday but staff must have noticed in my information and even gave me a birthday card! The little things such as kindness and helpfulness and attention to detail was what made it special!

Staff on reception found us a quiet room as we requested not facing the A120..

After travelling the whole day and being turned away from a poorly advertised adults-only place down the road with my tired 4 year old in tow, I booked a room at Ranfield's 5 minutes before walking through the front door, as the restaurant was closing. I was scared at that point of being a nuisance, but got the warmest welcome to any hotel I've ever stayed at. They sorted out a quick and delicious dinner for both of us and brought it up to the room, which was warm, cozy, beautiful, clean, and stocked with perfect snacks and breakfast foods. The staff were so genuinely kind and fun, I don't even know what to say... I never leave reviews but this experience will always stand out for me. I could go on much longer about how none of this was necessary and how cheerfully everyone went out of their way to make us comfortable. Thank you so much for the wonderful accommodation. It really felt like a life saver!

It was a lovely homely hotel especially as it is Christmas. Lovely size rooms brilliant breakfast