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The Staff were Excellent, they could not do enough to make my stay as good as possible. They were charming and very helpful. They made me feel at home... I had a meal in the Bar.... It was a very nice Burger, above what I expected. The room was good, A little small but fine for one night.

staff were warm and polite and location is excellent and price so cheap with breakfast included

Everything was just perfect. Very nice staff, comfortable room/bed. Good shower. Clean. Location good, short walk from Metrostops Jesmond and West Jesmond. Busstop real close as well. The hotel has a nice cosy feel. Highly recommended.

Staff were all friendly and helpful. The room l was in was clean and comfortable.

The hotel is a bit far from center , in a very nice neighborhood. It’s about 30 mins enjoyable walk to city center. Room was very clean as well as bed sheets, blankets and pillows. The bed was very comfy. Big and clean bathroom, hot water with good pressure available. lighting and wifi were very good. The hot breakfast was lovely! It had a lot of choices including fruit, eggs, meat, cakes, …, etc, served in a very nice and comfortable area. Hotel staff very kind and helpful particularly Anita and her team at breakfast. Very friendly and tried to make sure everything is alright for the guests. I had a comfortable stay, real value for money and I highly recommend the hotel.

Clean , excellent location very friendly staff!

Fabulous in every way. Clean, comfortable, beautiful location, close to train station, restaurants & bars. Right on the river, next to a contemporary gallery with bookshop & restaurant. Staff & especially housekeeping, who were thoughtful and kind, as I was in dire need of quiet & solitude (due to working in healthcare). My 2nd stay & cannot recommend it enough. Restaurant, bar, outside terrace beautifully designed, menu & breakfast out of this world.

I liked absolutely everything about this hotel soon as you walked into the place. You felt welcome the place was decorated fantastic nice warm chilled vibe. Great 👍🏼

Great location, clean, friendly

Phone could call out on TV bathroom but close door because echo makes voice louder can open window after shower can take shower use rinse soap off walls and feet .bed is comfy single bed warm duvet cover curtains block light happy people at restaurant can hear traffic but at night its quiet very close to shops metro buses it takes 20 mins slow walk down Osborne road round to other metro there's much closer metro near library .Dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though.trees greenery around ,its quiet .toilet flushes well and very clean bathroom they put switches at head of bed .easily roll bed back if lost card down side can put books on shelve behind and desk big enough to do some paper work .like opening windows to let out steam and fresh air in morning cause i get head aches i just hide under duvet then shut or leave open esp during covid..I like it when air vents are hoovered in hotels helps fight against air con flu etc .cupboard good had stand in it.not lot of door slamming doors close easily slowly for me not to rapidly lots fire doors which is good.Just put card in box in morning if no one there.

Pleasant staff and excellent breakfast

Great location, large rooms and very comfy beds. Yum breakfast too! Staff were very friendly and helpful

Lovely attentive young lady on reception desk who took an interest in the purpose of our visit, gave us recommendations for a restaurant and remembered us when we came to collect our bags she asked us about our visit.

The best hotel so far flannels are nice bath has hand rail andinstructions for switching on TV shower etc loved photograph on wall, curtain are great at keeping room dark phones all over and no door slamming nice staff.tons of pillows.and mini fridge to cool water.

Wonderful staff...especially at checking in. Mark and Susan were so helpful! Room was very clean. Location is great. Price extremely reasonable. Will definitely stay at Four Points again.

The rooms were stylish with dark decor and very comfortable beds. The staff were very hospitable and friendly especially Kevin. Good location.

I loved the stylish design and cosy atmosphere. The room was clean, comfortable and well-equipped. The staff were friendly and helpful, and the location was perfect for exploring Newcastle.

Beautiful hotel. Rooms very well presented.

Great price, beautiful location, very friendly staff.

Everything. Staffs, cleanliness room, Bar, Location

In particular, the lovely staff. Andrew was charming and funny

Clean, comfortable , excellent location and nice staff.

Central location. Close to bus train .