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From the moment we arrived we were greeted by the owner and his wife. They seamlessly checked us in, showed us to our immaculate room and offered their services for anything we may need. The grounds and room were fresh and clean, well furnished, and the bed and pillows very comfortable. Breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and parks within walking distance. We had a wonderful time exploring the town, sites of interest and talking with the owners and staff. EVERYONE was warm amd inviting, we would not stay anywhere else and highly recommend you stay at least a few days to soak up the sun, nature and views!

It has a very good location and staff is friendly

I can’t recommend this hotel. It was cheap but lacking amenities. There is a pool but it was dirty and closed. The room was bare, no chair, just one overhead light, no hot water one morning, no coffee, had to ask for water. The worst was a mad dog that barked most of the night. Thin blankets I had to take the cover from the second bed. I think the staff is trying but I would not stay here again.

Highly recommend this charming hotel. The design is tasteful and warm. The room was larger than expected, with high ceilings, a very ample bathroom, comfy bed and great linens. The courtyard and pool area are just beautiful, and had we had more time I would definitely have enjoyed lounging all afternoon by the pool with the mountain at my back. We quite enjoyed the breakfast. Good coffee, breads and fruit. Nice enfrijoladas. What really pushed it all over the top, though, was the exceptional hospitality. Every person we encountered was genuinely welcoming and helpful. Thanks to them for a lovely stay.

Beautiful place, delicious food, very friendly staff. There is everything here to enjoy a long relaxing weekend.

This was my third stay at El Portón, and it continues to be a wonderful experience every time. The property is immaculate, charming, and beautifully maintained. The rooms are perfect—especially the incredibly comfortable mattresses—and I loved the artisanal soaps in the bathroom, such a thoughtful touch. Breakfast was excellent, clearly prepared with care and attention to detail. The gardens are also stunning and add so much to the peaceful atmosphere. What truly makes this place special, though, is the warmth and friendliness of the owners and staff—it’s always a pleasure to be here. Already looking forward to my next visit—hasta la próxima!