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The room was clean and fresh, with a nice bed and pillows. Both the bed and pillows were soft. The place was quiet and peaceful, and the parking lot was good—I especially appreciated the security guard. The staff were nice and answered my questions properly.

I had a great experience staying at this hotel. - The room was very clean and well-equipped with all the necessary amenities. Towels were replaced daily, and the room was thoroughly cleaned every day. I especially loved the bathtub, it was a perfect way to relax after a long day. - The staff were incredibly friendly and helpful. They were available 24/7 and always ready to assist with anything I needed. - The location is also very convenient. Although it’s not right in the city center, the surrounding area gives you a very authentic, local Vietnamese vibe. There are plenty of convenience stores nearby, as well as a pharmacy, so you won’t have to worry about missing anything during your stay.

The staffs are very friendly and supportive.

Exceptionally hotel with amazing staff and services. I wish I had booked this hotel in all of my previous stays in Hai Phong. I just came back from a five star hotel and resort in Nha Trang, where I paid 3 times more, and yet everything is way less appealing than Pullman Hai Phong Everything is here new and modern. The room is very spacious with the amazing city view. The staff are super friendly, helpful, and attentive ❤️❤️

The staff was very attentive and helpful. The breakfast was outstanding - very delicious.

The Spa, Reception and all staff.

Fully furnished, beautiful lake view

I like everything in the hotel location is awesome and hygiene is very good and staff is very friendly