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Nice hotel, clean rooms and lobbies. 2 balconies for smoking on each floor.

I had a great experience staying at this hotel. - The room was very clean and well-equipped with all the necessary amenities. Towels were replaced daily, and the room was thoroughly cleaned every day. I especially loved the bathtub, it was a perfect way to relax after a long day. - The staff were incredibly friendly and helpful. They were available 24/7 and always ready to assist with anything I needed. - The location is also very convenient. Although it’s not right in the city center, the surrounding area gives you a very authentic, local Vietnamese vibe. There are plenty of convenience stores nearby, as well as a pharmacy, so you won’t have to worry about missing anything during your stay.

Nice and courteous staff. Big room, nice furniture. This hotel is very close to the airport, which makes it convenient. Overall, a good value.

Excellent hotel! Clean, comfortable, bright, all essentials provided, even a bathrobe. I stayed here for an early morning flight and the hotel provided a free taxi which took four minutes to airport. A wonderful family run hotel, and they really care about guests comfort and making travel easy. Very happy I stayed here, and give F &F two thumbs up.

Good location and friendly, helpful daytime staff.

This is an excellent hotel and we’d highly recommend it. Very well kept, clean, quiet, and comfortable. The bed is very comfortable and the rooms are large. There's a mini fridge, safe, and smart TV in the room. A/C worked well. The bathroom was a good size, and the shower had good pressure and consistent temperature. As with every hotel bathroom, it could use more hooks! There was shampoo, conditioner, body wash, but no lotion (which is typical for asia). Breakfast was good, mostly vietnamese-style foods, since haiphong doesn’t see a lot of western tourists: congee, fish noodle soup, rice, noodles, fruit, eggs to order, toast, jam, tea, and coffee. Very nice staff and accommodating, but very little english. I don't think haiphong sees a lot of tourists 😊 Outside of the hotel, all of the staff at the restaurants we went to seemed very unhappy. It's a bit of a tougher sort of town.

Modern and clean. Spacious rooms. Close to the airport. You can see the airport runway from the balcony and watch plane landings and take offs.

The Spa, Reception and all staff.

Good service, good location, good breakfast.

the receptionists are very nice! And the boss is also friendly! I lost my computer here, but the boss help me give it to driver 🥰🥰🥰🥹🥹🥹

Fully furnished, beautiful lake view