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The staff was incredible! They offered me an orange juice on my arrival! Room was super clean and everything looks new! The swimming pool was great! Also nice pool table and beautiful view on the river! Room also very well sounds proof! The host also give to me a lock to secure my bicycle! Very good people! Well worthy for the money!

Absolutely lovely place, can highly recommend in every way!

Great quiet location. Staff were amazing and helpful. Price was really good for Hoi An area. Would stay again.

Location ok, very beautiful hotel，and clean

The ambiance of the property was beautiful. The swimming pool was exceptionally large, clean, and refreshing. Being located on a lagoon you felt you were out in a kind of exotic place. There were three extra locations where you could hang out either to read a book in the library or do yoga in the pavilion with the breeze is blowing around. There were different plants growing on the grounds. You can swing in a hammock if you so choose. My heritage room was large, and even had a wooden bathtub. Several rooms had either a balcony or a front porch, which was lovely. The staff was friendly and helpful. Every time we returned from an excursion we were greeted fondly. There are free bikes for your usage and we use them to cycle to the local beach.

Update: the owner contacted me to explain and expressed the willing to improve the service. that's a good point. quite area, room looks good.

The hotel location is only 10 minutes away from the Ancient Town. The staffs were welcoming which contributed to the enjoyment of my stay and got a peaceful experience when walking around the establishment.

Kindest staff, excellent facilities, exceptional breakfast

Hai, the Manager, was always helpful with a big smile, if we needed an umbrella, directions, or a delicious coffee. The breakfast was amazing with delicious fruit choices. The bed was very comfortable and very hot water for great showers. We could also borrow bicycles for free!

It was beautiful, the staff was very cooperative. Loved our stay

Our family had a fantastic stay at Elites Riverside Hotel & Spa! The staff were incredibly friendly and always smiling, from the reception to the housekeeping team. The room was upgraded to a family suite with a beautiful pool and garden view, which we truly appreciated. Breakfast was delicious with a variety of options, including fresh yogurt and sweet pastries. Highly recommend for families!

Very peaceful and all staffs are very nice. Perfect ocean view from our room and swimming pool. Also got free 30mins spa complimentary and we love it so much. Would go back again if we revisit hoi an.

It’s a beautiful boutique hotel and we got lucky that the rice paddies were young and green (Mid January). Rosie and Tara, the receptionists, really took great care of us during our stay. We loved that they include a free laundry service (a basket a day) for each room. So genius and so convenient for the guests. Rooms were clean and comfy. Shower pressure was great but sometimes didn’t have hot water in the afternoon. We already booked another stay after we come back from Da Nang :)

The location is just perfect. The staff were very friendly and helpful especially Thao. Had an amazing 3 nights there.

Beautiful place, with a peaceful vibe.

The staff were very friendly and helpful. It was nice to be away from the busy center of Hoi An. But close enough to get there on a Grab.