Hotels in Zona Hotelera, Tulum

Property is nice, you can have full natural experience and connect with nature. There are many activities included, such as Yoga and some other classes.

The location is right on the beach ! Loved it, the food is tasty at both restaurants hotel has. Best part, they upgraded my room to the next to the sea one, without any cost once arrived. Very nice service. Would definitely comeback!

Everythingggg! The location was beyond perfect, the facilities, the staff, the cenote, the cleanliness Everything was WOW

The Hotel in General was excellent!

Ahau Tulum is a luxury bohemian paradise. Perfectly located to enjoy the beautiful beach and eclectic town. We will certainly be back!

I love the style of the rooms

Such a chill place. Rooms were great, Staff (Daniel, Fernando, Armando et al) were awesome. Restaurant fantastic. It's on the rustic side, but that was a positive for us.

Dos Ceibas is an amazing property. It is very beautiful (rooms are super cute, way to the beach through the jungle is gorgeous, beach is unreal), but what makes it even better is their lovely staff. Everyone was so kind and helpful since the moment we arrived. Went above and beyond to make our stay better. Breakfast is extremely delicious! Honestly it's a must visit, highly recommend.... you will not be disappointed.

Great staff, amazing view, very clean, and an overall wonderful and unique stay.

Great for solo travelers, couples and families. La Conchita is perfectly appointed, comfortable and the grounds are well kept. I love the location for the proximity to the jaguar park and the party zone. It’s positioned in a quieter section of the zone, but still has lots of convenience to offer with tour options, bike/atv rentals, mini markets and cafes just steps away.

The overall vibe, comfort and location was amazing, the private little beach is great and the staff was very accommodating. The restaurant was very nice and overall we enjoyed our stay. They had no AC but the fan above the bed was awesome and we didn't feel any need for AC

We’ve thoroughly enjoyed our one week stay at Kai Tulum. Very helpful, welcoming staff, the on site restaurant is among the best on the beach. Everything is exactly as the pictures show. To be preferred to the “zona hotelera” if you just want to relax on the beach.

Everything was perfect, the staff was great, the location also and really good food at the restaurant. You are close to everything, and you can rent bikes, scouters, atv's and trips from the front desk. We really liked it, it was a great experience. Thank you so much!

Our stay at Azucar was absolutely perfect! The place is beautiful, dreamy!!!! The pool area on the beach, STUNNING!!! Everything is new, sparkling clean. The room was beautiful, tastefully decorated with quality furniture and bed linens. Powerfull AC, hot shower, large balcony with breathtaking views. The staff were all very personable and went above and beyond to provide excellent service. Xavier that took care of us on the beach is a gem and he made the best michelada i've ever had! I was travelling alone with my 6 year old daughter and we always felt safe and welcomed. She loved the pool and the direct access to the beach. Another thing to note is that the food is spectacular!!! The guacamole with chicharron, the fish tacos, the tuna tostada, the breakfasts, EVERYTHING! Quality ingredients prepared the right way. It was quiet at night and we slept like babies. There's also a stunning pool on the roof with views of the jungle and the sea. I loved everything about our stay and will absolutely return!

Exceptional customer service from Teresa! She was very accommodating and went above and beyond. Our room was steps away from the beach. The beach in front of Casa Ganesh was well-maintained and clean.