Family hotels and homes in Kobe

The rooms are really big by Japan standard. The location was prefect because I was attending a event at the nearby Kobe World Memorial Hall. It was within walking distance. The hotel also provide shuttle bus service to Sannomiya station which is much appreciated. If you take the public transport, there's a sheltered walkway connecting the station to the hotel. I would love to stay here again if I am attending events in Kobe.

The location is excellent. The access to the trains is very good. There are plenty of things to see in the area. I loved the work area on the second floor.

Location was perfect, appreciated our room being ready at 14:00, and it was clean, comfortable and quiet with a beautiful view of the mountains, loved the massage chair

The breakfast had a lot of variety of food, all was fresh and tasted great, the beds are great too, they’re very comfortable

cleanliness, comfort and spaciousness of the room

Great location, fantastic view, very spacious room. Friendly and supportive staff. Variety of options at the breakfast. Highly recommended.

On site onsen. Lots of complimentary amenities

The location near kobe station easy to access The room was nice and the breakfast was splendid The staff was nice a s very helpful

Clean and convenient location close to everything!

A short walk away from the main station with plenty of restaurants within walking distance. Don quijote is just across the street from the hotel which my kids loved. Its also a short walk to our car rental station which is really convenient. The staff were helpful with recommendations. The beds were super comfortable and the room clean. Althought the toilet is small for a big sized person. The breakfast spread is limited but it had a nice variety for adults and kids. I love the vintage looking coffee machine. There is a water dispenser in the lobby where we were able to fill up our own bottles.

Definitely a highlight of my trip

It was quiet and suitable for my needs.

Amazing helpful staff, they helped me find and delivered my necklace to my current hotel, many thanks! Hope you all the best:)

Great location, room was perfect for one person, staff was very friendly

Excellent location and cleanliness

Free bicycle rental was great; we just did a short bike along the waterfront (whice has an art museum and a museum dedicated to the Hanshin Earthquake, which is an important piece of Kobe history), but it would have been fun to plan something a bit longer. The free shuttle to Sannomiya Station is convenient, just be sure to check the times and reserve your space. Breakfast was good, with lots of variety, both Japanese and Western. Free cold water/tea machine in the lobby next to the restaurant entrance. Although we didn't use it, the availability of self-laundry machines is a nice amenity. Room was clean and did not smell of smoke.

Nice view conveniently located to station and central Kobe

It was super nice. The room was very cool to us because we had not previously had a more traditional style Japanese room.

I have stayed at this hotel many times on business trips 25 years ago. I was expecting the building and rooms to feel old and worn but I was pleasantly surprised to find a vibrant, busy and updated property giving great service and superb value. They have successfully recast this property as a destination with an authentic onsen using piped in water from nearby Mt Rokko which has proven very popular with Japanese families and visitors seeking a nice getaway with great onsen facilities in a western style hotel with rooms larger that you would find elsewhere. The vibe is pleasant and focuses on tranquility and rest. So happy to see that this property continues to thrive 25 years on. Stayed 2 nights, wish I had time to stay longer. Will definitely return!

Everything was splendid. Great ambience, great meals, very helpful staff, onsen was the best. Even our toddler enjoyex the whole experience.

Everything! It's beautiful, the staffs were amazing and welcoming. The amenities were great for families with kids and the food was also great!

The room was insane. Wide open floor plan, free beverages, stunning view, outdoor onsen bath connected to the balcony and bathroom, and not to mention a glass of champagne by the staff to welcome us for our stay. Food was exceptional, as was the staff who came to serve us in our room for dinner and breakfast the next day. There's also an arcade, lounge, gift shop, and a golf simulator on the lobby floor.

Pros: Beautiful rooms, property and amazing staff. The private Onsen was just spectacular with a really nice view. A must-do for couples of all ages! Cons: A little away from the town center, so takes about 10 minutes by walk, though they do offer a free shuttle at any time you need.

The beds and linen feel like your melting in a cloud The rooms are super spacious and very tasteful The location is excellent

Everything was excellent. Great property, room was incredible, onsen, Kaiseki dinner, breakfast all was amazing

Bed was comfortable, room was quite spacious, staff were very nice

Food, service, onsen and everything