Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbor. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling center is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free


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Availability

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Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
2 twin beds
1 full bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Joanna
United Kingdom United Kingdom
We stayed with our 2 children and loved the overall experience. The staff were all very friendly and helpful and our rooms were fantastic, very clean and comfortable. The location is ideal for exploring the town.
Heidi
United Kingdom United Kingdom
Amazing location in the harbour. Wonderful staff & food.
Michael
United Kingdom United Kingdom
Staff were so friendly - lively bar at night-time, but music always stopped at midnight - so much going on. Breakfasts are amazing.
Marsha
United Kingdom United Kingdom
Large bright room with lovely view, comfy bed, powerful shower, and good tea and biscuit selection. Surprisingly very quiet considering it's located right on the harbour. Also had a lovely breakfast!
Martin
United Kingdom United Kingdom
Friendly staff excellent service and excellent food
Andy
United States United States
Great location, lovely staff, great food, perfect, comfortable room. Fantastic place to base your stay on the north Cornwall coast.
Richard
United Kingdom United Kingdom
Location - great - right on the harbour, so only a very short walk from anywhere you would want to go. Public car park directly opposite (very busy, but we always found a space), £10 for 24 hours. Room - reasonable size and nice little touches...
John
Ireland Ireland
Great location. Lovely breakfast. Wonderful friendly staff. Good value.......what more do you want?
Christopher
United Kingdom United Kingdom
Nice and clean. Rooms had everything we needed. Staff were friendly and helpful.
Steven
United Kingdom United Kingdom
An all round excellent break - all the staff were amazing

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    British • Seafood • Local
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free

Amenities of The Old Custom House

Great facilities! Review score, 8.3

Most popular amenities

  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

The Old Custom House takes special requests – add in the next step!
Check-in
From 4:00 PM to 9:00 PM
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardMaestroSolo Cash is not accepted

The fine print

Must-know information for guests at this property

Please note the lead guest must be 18 years and older.

You must show a valid photo ID upon check-in.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.

There is scaffolding outside some of the Value and Double rooms until 18th March 2024.

FAQs about The Old Custom House