Sustainability certification

Hilton Guatemala City, Guatemala

–Great location - show map
+57 photos
Scored 8.5
Rated very good

Staff

9.3
  • Garden
  • Pet friendly
  • Swimming pool
  • Wifi in all areas
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

Hilton Guatemala City is a resort 15 minutes’ drive from the center of Guatemala City. It features an outdoor swimming pool, a spa and a restaurant. Each spacious room at Hilton Guatemala City has colonial-style décor. All accommodations has a sofa and cable TV. Mobile phones are available for an additional cost. Guests can enjoy Guatemalan and Mediterranean cuisine in Las Ventanas Restaurant, which offers views of the volcanoes. There is also a cocktail bar. Guests can also make use of a gym. Guatemala Airport is a 20-minute drive from the resort. Staff can arrange car, helicopter and jet hire.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Wifi in all areas
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

  • Top Location: Highly rated by recent guests (8.6)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
2 queen beds
2 queen beds
1 king bed
1 king bed
1 king bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Victoria
United States United States
“It’s beautiful and clean. The staff was wonderful and helpful.”
Morataya
Guatemala Guatemala
“The space of the room, the clean bathroom, the beautiful nature, the delicious food from the restaurant.”
Otto
Saudi Arabia Saudi Arabia
“The service at the restaurant was very good specis Mr Stiven, he was very professional and efficient at work. We appreciate very much his attentions.”
Russ
United States United States
“Room was spacious. Property was spacious and easy to access. Staff was courteous, professional and attentive to every request. Breakfast buffet was appetizing. Would definitely stay again.”
Jael
United States United States
“The hotel was gorgeous and the staff was very kind and well informed.”
Yasmin
United States United States
“Loves this place! The restaurants were great and our room was huge!”
Meg
United States United States
“the staff is extremely helpful and friendly and they speak English very well. The breakfast is wonderful and we enjoyed our stay at this hotel. we highly recommend.”
Luz
United States United States
“Beautiful hotel gave me medieval vibes ( dark hallways with deamed lights).Bed was very comfortable and the room was big.Staid here last night of our trip since it was close to the airport. Check in was fast and easy. Morning of departure, the...”
Natalia
Mexico Mexico
“we loved the building, the room, the room service was really good. it is a weird location, there is nothing walking distance, but we found uber in Guatemala cheap, so moving around was easy, at least on sunday because I have heard there is plenty...”
Yury
Panama Panama
“Beautiful hotel , nice colonial style, location is very good away from crowded centre meantime very close by taxi to centre and to airport, as to me location was perfect.Always will be staying in this hotel”

Hotel area info

Restaurants

1 Restaurant On Site
Las Ventanas
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner

Amenities of Hilton Guatemala City, Guatemala

Great facilities! Review score, 8.8

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Wifi in all areas
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Hilton Guatemala City, Guatemala takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$20 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

Please inform Hilton Guatemala City, Guatemala of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hilton Guatemala City, Guatemala