Hotels near Twin Towers Shopping Centre, Dubai

Riviera hotel overwhelmed us with its hospitality: from the very first moment we were heartily welcomed by Nazeem who supported us throughout the stay by offering any additional help and support we needed. We are very thankful to Nazeem - it was amazing to have a person we could always get help from. The hotel also met us with a nice welcome note card and fruits in our room - such a wonderful sign of welcome! We were also very happy with the restaurant services: breakfast was rich and diverse, for any preference and diet, and dinner was always delicious and promptly served by amazing waiters/hosts, especially Mahmood and Ahmed from Egypt. We are also very thankful to Executive Chef Ahmed Mahmoud Hefny. When we were leaving, we received warm and cordial support from front office, Durga Bhandari and nice complimentary gifts from Revenue and Sales Manager Wael Mostafa. Riviera hotel stood to us as an exceptional example of hospitality. In addition to presenting the unique culture of Dubai in its interiors, its beautiful views of the festive boats on the creek, and unique location near souks and Big Bus stop, all our time in the hotel was filled with the spirit of welcome. As a professor of School of Hospitality in Miami, I see the value in the highly professional and very warm and welcoming attitude of the wonderful people in Riviera hotel. I am going to exemplify this hotel to my students as a great example of hospitality and hope to come here again!

Stay was excellent thank you Ferzin from guest relation very active she is 😍 all time smiling face . Reception Eden, salam housekeeping Arshath khan, Karthik thank you all l like the hospitality ❤️ plaza was super 👌🏼

Adorable Arabic style hotel. Everything is great, recommend to everyone. ✨✨✨✨✨✨💖💖💖💖💖💖💖💖

Very nice this hotel and perfect location

The comfortability of the room and environment is superb, including the cleanness and well reserved

good place to stay with family

Very nice and welcoming staff's

The property was very clean and room very comfortable

Cleanness and staff competence

I love how friendly the stuff were Plus the hotel location is easier to access the city

Good customer service and customer satisfaction. Cleaning services is top notch

The hotel was close to everything and very convenient for food choices at anytime

Nice location because everything is accessible. Hotel is very clean and bathrooms also very neat and clean. Good food available on M floor. The staff is very kind and specially thanks to Mr. Santosh.

Closeness to the city and easy to locate

The room is spacious and the washroom was the best. I can't recall to be exact but I think room 601 was it and I really liked the setting. Big washroom with amenities. Organized room setting and reception staff were quite polite, interactive and friendly.

The hotel was clean, comfortable, and peaceful. The staff was very welcoming, and the stay was budget-friendly. I would definitely book again and recommend it to my family and friends.

it was ok but they were not changing bed sheets I slept in bedsheets for 3 days

To me it’s very poor to live in there

Manager Mr. Sanjip was super and very friendly with charming nature.

In the middle of the commercial hub

The staff was kind and the manager very helpful.

Really appreciate staff archana she assist us with smil