5-Star Hotels in Shenzhen

Everything! Amazing location, amazing design, big beautiful suite, it felt like home even though I was there for business, it felt like a vacation, I didnt want to leave. Stayed for 8 days. The staff did absolutely everything to help us with any request, from laundry to concierge services, surprise gorgeous flowers waiting in the room for me from my husband. Chishan, the concierge girl was so nice and helpful, she deserves a raise! It was honestly one of the best experience I have ever had at a hotel and I travel a lot and only stay in luxury hotels.

Everything was perfect! One of the best hotels of China

Interior was lovely, service also really good

Our recent stay at this Hilton was nothing short of spectacular! From the moment we arrived, the staff made us feel incredibly welcome and right at home. Their accommodating and courteous nature added a personal touch that truly enhanced our family getaway. The highlight of our stay was undoubtedly the service provided by the executive lounge staff. They exceeded all expectations with their attentiveness and professionalism. Breakfast at the lounge was a treat – always fresh, hot, and delicious, providing the perfect start to our day. The hotel's cleanliness and upkeep were also commendable, with everything immaculately maintained. It’s evident that the staff takes great pride in their work, and it shows. We frequently choose this Hilton for our stays, drawn back by the consistently great service, delightful food, and the impressive atmosphere of the hotel. Highly recommend to anyone seeking a top-notch hospitality experience!

Staff are so kind and helpful

Location is great. Hotel is well maintained and staff members are very helpful

The property is clean and at great and convenient location. Staffs are exceptionally helpful and friendly. Special thanks to Ryssin Summer at front desk who provided great services during our stay.

Excellent hotel with a high level of service. The staff are very attentive, professional, and always ready to help. The breakfasts are very good and offer a wide variety of options — everything is fresh and delicious, with both Western and Asian choices available. The location is also great. There is a large shopping mall nearby where you can find everything from restaurants and cafés to a wide range of well-known brands. I would definitely stay here again.

Amazing rooms, hotel design, location and top staff

Great hotel, will stay again when in Shenzhen. The service was of typical quality for the Four Seasons brand, no surprises.

I have stayed at many hotels around the world and I believe the staff and services at the Ritz-Carlton Shenzhen were some of the best I ever recieved. The staff was amazing, attentive, and treated me wonderfully. The location was great and close to many malls, bars, and restaurants. Room was clean with a beautiful view of the city. Will definitely stay again

Comfortable rooms, delicious food and excellent location

Everything is good Sylvia Lu invert beautiful and good staff

Amazing plaace to stay service magnificent, food extraordinary!

Very well located ,near shopping district and restaurants, staff are nice and always there to help ,the room is big and clean

Staff super friendly and very helpful. Truly made us feel welcoming and they value us as family!! Prices are always a value in china

The overall check-in experience is far beyond expectations. The design of the Pagoda Pavilion is full of sense, and the lobby is full of artistic atmosphere. The guest room is clean and odourless, the panoramic floor-to-ceiling window has a wide view, and the intelligent control of the whole house is very convenient. The Jinker mattress feels soft and stable, and the sound insulation effect is online. The front desk Zeff service is warm and efficient, and responds to needs in a timely and considerate manner. The buffet breakfast is rich in Chinese and Western food, and there are also free mini bars, self-service laundry and drying, gyms, arcade machines and nail areas. It is strategically located, close to the business circle, convenient to travel, and very cost-effective. It is the first choice for business travel and short-distance travel. Next time I come to Bao'an, I will choose this store. I highly recommend it!

It was spacious and kids friendly

The rooms are pretty high end and modern.

The room was great and the facilities as well. Great swimming pool Good staff.

Very neat and clean ambiance, nice fragrance all over the hotel, staffs are very well behaved and helpful.

Perfect location. Clean, comfortable and Easy accessible to the metro.