Sustainability certification

Crowne Plaza London - Docklands by IHG

–Excellent location – show map
+135 photos
Scored 8.5
Rated very good

Staff

9.0
  • Lake view
  • Swimming pool
  • Free Wifi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure center with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf. The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies. Guests can enjoy Australasian inspired cuisine in the Fremantle Bar & Kitchen. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails. The Quad Club and Spa has a fully equipped fitness center and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms. Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Center. Private parking is available on site, and London City Airport is just a 10-minute drive away. Breakfast inclusive rates are for up to 2 adults sharing a room. Additional guests can purchase breakfast vouchers or pay at the restaurant. Vouchers are £14.99 on arrival or £19.99 on the day. Breakfast prices for Children: Under 5 years old are free of charge. Children between 5 - 11 can purchase vouchers on arrival at the cost of £5.99 or on the day the cost will be £9.99.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Parking on site
  • Family rooms
  • Spa and wellness center
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

  • Top Location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish

  • Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
or
2 queen beds
1 full bed
and
1 sofa bed
1 king bed
1 full bed
2 full beds
1 full bed
2 full beds
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Tourism
Green Tourism

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Nicola
United Kingdom United Kingdom
“Very clean. Really Comfortable bed and great to see staff on reception to deal with all people's needs.”
Beverley
United Kingdom United Kingdom
“Staff were amazing throughout the hotel but a special mention for Aqsa on reception, she definitely gets 🌟🌟🌟🌟🌟 Great location for Cable car, Tube and DLR links Short walk to EXCEL London Clean rooms with comfy beds Excellent breakfast selection...”
Lucio
Switzerland Switzerland
“Very nice room. Spotless clean. The view on the docks is great and there is easy access to public transport and the excel venue. Nice decor in the common areas. Comfortable beds and nice range of complimentary goods in the room”
Abdul
Pakistan Pakistan
“Usually room size of hotels is smaller but the rooms very spacious, the check in process and the staff were excellent”
Scott
United Kingdom United Kingdom
“Very spacious, comfortable rooms, great location and quiet, there was a minor problem at check in but it was sorted out with great and quick customer care via whatsapp.”
Chavez
United Kingdom United Kingdom
“Room is clean and tidy however we had to wait until it is ready as they said they were fully booked.”
Luis
United Kingdom United Kingdom
“Rooms are very spacious Close connection to Elizabeth Line makes commute into City circa 15mins”
Donna-marie
United Kingdom United Kingdom
“Comfy beds, friendly staff and great location for O2”
Heather
United Kingdom United Kingdom
“Staff were very excellent. Food was lovely. All my requests for my husband's birthday were granted. Very clean and spotless. Rooms and bed very comfortable”
Kath
United Kingdom United Kingdom
“As it was my son's 16th birthday, the receptionist upgraded us to a better room and later check out.”

Hotel area info

Restaurants

1 Restaurant On Site
Fremantle Bar & Kitchen
  • Cuisine
    Australian • Asian
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Crowne Plaza London - Docklands by IHG

Great facilities! Review score, 8.7

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Parking on site
  • Family rooms
  • Spa and wellness center
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Crowne Plaza London - Docklands by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about $67. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for nonrefundable bookings, the same card that is used for payment must be present upon arrival.

Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crowne Plaza London - Docklands by IHG