The Quay Hotel and Spa

–Excellent location – show map
+99 photos
Scored 8.9
Rated excellent

Excellent location!

9.5

The contemporary Quay Hotel and Spa is located on the breathtaking Deganwy Marina, with views over the Conwy Estuary. The fully nonsmoking hotel has been meticulously designed throughout, and its architecture epitomizes cool sophistication. The large, airy spaces, understated chic and sharp styling combine to create a truly inspirational hotel experience. Wall-to-wall windows with sea views flood the interiors with natural light, and the use of specially quarried Welsh slate makes a thoroughly individual design statement. The rooms incorporate plush beds dressed in crisp Egyptian cotton, luxurious bathrooms and unrivaled in-room facilities.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Spa and wellness center
  • Free Wifi
  • Beachfront
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar

Property highlights

  • Top Location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 full bed
1 full bed
1 queen bed
1 sofa bed
2 twin beds
1 king bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Robinshaw
United Kingdom United Kingdom
“The location,the breakfast,the friendly staff .the pool area .”
Robert
Australia Australia
“Very good location near the town. Wonderful view of the River Conwy. Good breakfast”
Bob
Canada Canada
“Courtyard and harbour view was good. Breakfast was very good with a wide choice and very quick service. Big bright clean room. Great views from bar area.”
Sandra
United Kingdom United Kingdom
“the view was amazing, lovley to sit out on own patio area”
Martha
United States United States
“Beautiful views and really helpful team at The Quay. Food was lovely. We enjoyed the spa immensely.”
Susan
United States United States
“Lovely hotel, fantastic location with access to a beautiful coastal path offering a short walk into Conwy. Staff were great and the food is excellent.”
Marta
United Kingdom United Kingdom
“The Spa was superb and the food in the restaurant was delicious.”
Mark
United Kingdom United Kingdom
“The room was comfortable, clean and well organised. Arrived late and left early so did not utilise all the facilities, but I know the hotel well and it is beautiful situation.”
Robert
United States United States
“Restaurant staff,Mark,Tracy,Antonio also Maria on the Reception made our stay memorable and fun. Chef accommodated my wife's dietary needs.Nothing was too much trouble. The staff makes your stay an absolute joy.”
David
United Kingdom United Kingdom
“Beautiful hotel, peerless location - we gad a balcony room overlooking the estuary. Really enjoyed the dining room, very comfortable, tastefully furbished, big windows overlooking bay. Great breakfast, very good evening meal. All the staff I met...”

Hotel area info

Restaurants

1 Restaurant On Site
The Ebb & Flow Restaurant
  • Cuisine
    British • Local
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Quay Hotel and Spa

Great facilities! Review score, 9.2

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Spa and wellness center
  • Free Wifi
  • Beachfront
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar

House rules

The Quay Hotel and Spa takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£25 per child, per night
Crib upon request
Free
3 - 10 years
Extra bed upon request
£25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroSoloCash

The fine print

Must-know information for guests at this property

Bookings of 6 rooms or more are considered a group booking and are subject to different terms and conditions.

Please note that all rooms at the property vary in size and style. Room images are for illustrative purposes only and the actual room you are allocated may differ.

Please note that children aged 18 and under are not allowed in the wellness center.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Quay Hotel and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Quay Hotel and Spa