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Relaxed atmosphere and friendly staff.

Staff were super friendly, room was very clean and bed was extremely comfortable

Very nice people nothing too much trouble for them a lot better than the Victoria hotel 24 /7 More comfortable and cozy there is a nice bar down stairs

The cleanliness and the comfort.

The staff (Prashansa, Abdul and Kulwinder ) were very helpful.

Wonderful staff, made you feel very welcome and created a very uplifting atmosphere. Very helpful and kind.

Very near to town centre - lovely choice of breakfast. New rooms (very clean and modern) had been built at back of hotel which enabled you to park your car next to your room. Lovely and quiet at back of hotel so had a good night's sleep.

The Priory was a wonderful surprise! We booked it because I've been wanting to stay someplace historic and The Priory didn't disappoint! From a very warm welcome by Emily to the assistance retrieving something accidentally left behind, they were helpful and accommodating. Thank you again. The rooms are incredibly comfortable, absolutely beautiful, and quite big. The restaurant, the bar, the sitting areas. It is all just so lovely. The food was very VERY good - we had dinner twice and loved every bite. The grounds are dotted with impressive sculptures, benches, and a beautiful view of the river. The car park has plenty of room. And the best thing about the Priory was the staff! From start to finish they were incredibly positive and helpful. Each and every person we interacted with in our three day stay was phenomenal. Harriet and her team are kind and caring people. Five stars to them! The town of Caerleon is located on a Roman settlement that once housed over 7000 troops. The remains are right there for you to see! From the legion barracks to the amphitheater to the fantastic museum - what an incredible treasure Caerleon is!

Great location, superbly designed, very clean.

Secure car park. All shiny and new hotel. Staff absolutely lovely, best customer service we have ever had. Great welcome at reception, attentive staff, great breakfast again all with amazing staff.

Great breakfast friendly staff. Nothing too much trouble. Comfortable bed and good shower.

Came to see football at Rodney Parade. Great location

Providing great services and really nice staffs , easy check in. Good Location, 5 mins walk to the downtown, having a nice experience staying a few nights

Beautiful traditional facilities. Clean and comfortable. Staff was very friendly and helpful.

Small room but good enough for what you pay for. We were just sleeping and out in the day. Only just 15 min drive to cardiff bay

Good location (but could be signposted better), spotlessly clean, staff warm & friendly

The room was clean and spacious and designed well for work.