Search 5-star hotels in Riviera Maya

Big and clean property, room was great!

This hotel is a true eco-luxury boutique gem that perfectly reflects the unique spirit of Tulum. Intimately sized and beautifully designed, it is nestled between the jungle and the sea, blending seamlessly with nature while offering refined comfort and a deeply calming atmosphere. From the moment of arrival, the hotel’s positive energy and tranquil vibe make you feel completely at ease. The beach is pristine and stunning, ideal for long walks, while the jungle surroundings add a sense of privacy, harmony, and connection with nature. Watching the sunrise over the ocean is an unforgettable experience. The atmosphere is peaceful and serene, ideal for disconnecting and fully relaxing. The rooms were exceptional—spacious, beautifully curated, and supremely comfortable, with natural materials, artisanal details, and high-quality finishes. Everything was immaculate and thoughtfully designed, creating a sense of intimacy, authenticity, and refined boutique luxury. Another wonderful aspect is the friendly, open atmosphere of Tulum South Beach. It’s incredibly easy to meet people here—whether during beach walks, at nearby cafés, or over sunset cocktails—which adds a warm and social dimension to the otherwise tranquil experience. The staff were warm, professional, and genuinely attentive, adding to the sense of personalized boutique hospitality. A special mention goes to the manager, Sonja, who was truly exceptional—kind, attentive, and highly professional, ensuring a seamless and welcoming experience throughout the stay. SANA TULUM is perfect for travelers seeking a boutique eco-luxury experience, combining jungle, beach, sustainability, tranquility, and understated elegance in one of Tulum’s most beautiful settings. Highly recommended—I would gladly return.

It’s a serene place with Great service and several programs like Yoga, Pilate etc. staff is extremely good. Special mention to Ara and Jay at the front desk. Not to forget Daniele at the Bar.

staff was amazing. Breakfast was outstanding

It was tucked away in the forest with beautiful treasures on the property- rivers, cenotes, walking path in the woods, bicycles, kayaks! The staff were exceptional, and the whole experience was fabulous. Despite the rains we had a beautiful time. They also had a great wellness activity lined up every day. Absolutely loved it! Point to note is that it is a good drive away from the streets of Tulum.

Location, Pool, breakfast and service.

Very nice property, beautiful views of the surrounding environment, very comfortable, suitable for relaxing

Una Vida Mexico was an excellent stay! The room was stylish, and the hotel had a wonderful atmosphere that I truly enjoyed. The best part was personal how friendly they were and incredibly helpful ( receptionist) . An amazing stay, and I will definitely book here again in the future!

Top tier. The crew at Trobbu was so helpful and accommodating. Salvador, Kaleeb, and Gustavo were so helpful with everything. They made sure we always had everything we wanted and needed. The food was AMAZING. The place is beautiful with many places to take cute pictures. 10/10 would recommend

We enjoyed every day of our stay at Xela. Everything exceeded our expectations: the stunning hotel amenities, the delicious food, and the exceptional service. The entire Concierge team was incredibly attentive, promptly addressing every request. They were quick to resolve any inquiries via WhatsApp. During our stay, we celebrated a birthday, and the team went above and beyond by arranging a surprise setup in our room and even ordering a birthday cake! This hotel is truly on another level, and we can’t wait to return.