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The staff, the Beach, the food , tequilas all was more than good !!

The location is separated from the downtown--a little north in the jungle and quiet, so bring your own food and amenities when you arrive. Just steps from the beach. Great views above the second floor. Ideal for couples.

Location was great and close to the 5th avenue although we could hear some music from the bar nearby it was kind of expected with the location. The staff was really great and accommodating. The unit is new and had everything we needed.

Nice staff and beautiful place

This hotel is a true eco-luxury boutique gem that perfectly reflects the unique spirit of Tulum. Intimately sized and beautifully designed, it is nestled between the jungle and the sea, blending seamlessly with nature while offering refined comfort and a deeply calming atmosphere. From the moment of arrival, the hotel’s positive energy and tranquil vibe make you feel completely at ease. The beach is pristine and stunning, ideal for long walks, while the jungle surroundings add a sense of privacy, harmony, and connection with nature. Watching the sunrise over the ocean is an unforgettable experience. The atmosphere is peaceful and serene, ideal for disconnecting and fully relaxing. The rooms were exceptional—spacious, beautifully curated, and supremely comfortable, with natural materials, artisanal details, and high-quality finishes. Everything was immaculate and thoughtfully designed, creating a sense of intimacy, authenticity, and refined boutique luxury. Another wonderful aspect is the friendly, open atmosphere of Tulum South Beach. It’s incredibly easy to meet people here—whether during beach walks, at nearby cafés, or over sunset cocktails—which adds a warm and social dimension to the otherwise tranquil experience. The staff were warm, professional, and genuinely attentive, adding to the sense of personalized boutique hospitality. A special mention goes to the manager, Sonja, who was truly exceptional—kind, attentive, and highly professional, ensuring a seamless and welcoming experience throughout the stay. SANA TULUM is perfect for travelers seeking a boutique eco-luxury experience, combining jungle, beach, sustainability, tranquility, and understated elegance in one of Tulum’s most beautiful settings. Highly recommended—I would gladly return.

They had everything including filter water bottles to start us off. Plenty of towels and so on.

We had an issue at the beginning but it got solved by contacting the staff. The room was spacious and had everything we needed. The complex has great facilities, gym, roof pool, etc all free of charge.

Convenient location, comfortable beds, quiet night sleep.

I liked everything actually. Room is well designed and sparkling clean. The receptionists are super nice. I mean it. Exceptional hospitality. Thank you Anna! Location is also a win. Close to the beach and nice restaurants. Rooftop pool and gym are super clean. Recommend

All was very clean, silent, great facilities, comfy places, great attention from the stuff. And the bed!! So comfortable! We'll come back!